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“Room was very clean. Very nice. It doesn’t have a microwave or fridge. I’m sure it says that somewhere when booking the room however, you expect there to be one like every other hotel and especially for the price. Overall, I would still recommend chucking this place out. The hot tub was very cool. ”

“It was a really nice stay, well furnished, the coffee machine made really good coffee! Nice environment and the hot water tub looked really nice, but we did not have time to use it.”

“My family loves this hotel though and through. It’s clear the property is run with precision and care - it is pristine and well maintained. The front desk staff are tremendous. Truly cannot wait to come back for a third stay! ”

“Beautiful, clean, and excellent service. The only downside is the noise in the pool area, it so loud. The outdoor sauna was nice except could hear noise from pool in it and limited space in sauna. ”

“Clean room ”

“ Super ”

“We had a great experience. Rooms were large and accommodating. The view of the mountains was beautiful. Property was well maintained and the staff was exceptional. ”

“Absolutely wonderful hotel. Beautiful facility, wonderful rooftop hot tubs, great restaurant and terrific rooms, mine had a fireplace and a private balcony. Very friendly staff. I will definitely stay here again while in Banff!”

“Room was dirty bathroom was gross other than that staff was okay except the lady who checked us in was chewing on food and was annoying”

“Stora rum stora bekväma sängar, Fin utsikt över bergen. ”

“The heat system was horrible. It was so loud to have the heat on but soon after you turned it off the room became very cold. The floors were so cold you had to wear shoes inside. It was extremely drafty around both the door entrance and the balcony doors. There seemed to be little or no thought for being environmentally conscious at all which seemed very odd in a national park. For the high price we paid this was nothing more than an average motor motel. ”

“Poor cleaning service. Beautiful surroundings. ”

“Staff were nice but, because they didn’t accept the only credit card company (KoHo) that I’m with, I was charged for my room and a $400 deposit before we could even step foot into the room… if it weren’t my sons 12th bday I would have walked away. On top of which the room we were given (obviously after I gave them $600) already had broken chairs and shower fixtures. Then, when we checked out, we had to sit in the lobby and wait while they “checked out our room” before they would provide the $400...