Hotell nära Rochester Auditorium Theater

“Clean room, kind staff”

“Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return”

“A perfekt place to stay at. The service, the breakfast an the room were really the very best.”

“What’s the coolest, most “un-hotel” hotel in the ROCH? School 31! Incredibly accommodating, attentive service, bespoke loft spaces interestingly designed in an historic re-purposed space. GO THERE!”

“We were there for multiple nites. After the first one we had to ask the front desk to have our room serviced as had not been. The staf dealing with guests are excellent, very friendly and goi g out of their way to accommodate us. The breakfast cook was excellent ”

“Parking instruction isn’t clear. Attitude of front desk at night shift is utterly, totally, completely, terribly, unacceptably horrible. We should be treated with courtesy, not bad attitude. ”

“Väldigt oprofessionell personal som är obrydda och bråkar med varandra framför gästerna. Vid flera tillfällen såg vi personal sova i lobbyn och snarka högt. Väldigt ofräsch lobby och personal. Rummen var ok men inte prisvärda.”

“Very good hotel. Fresh, great location. Quiet area. Restaurant nearby.”

“Clean room and great staff!”

“The rooms have a very strong humid and moldy smell. The location is convenient. Breakfast is good.”

“Nice staff, good parking and lots of restaurants nearby (by car). ”

“Simply not up to Courtyard standard...”

“Good enough”

“Room was not fully clean , other guests garbage was left in the garbage bins , hairs on bedding , a lot of dust. Breakfast was horrible, 1 type of begal ( raisin) breakfast was suppose to be until 9am they ran out of a lot of items at 8am and never bothered to restock even after I asked for some items. Pool was good but pool towels were the size of a hand cloth , recommend bring your own. A lot of noise from other guests through the night , although this is completely random”

“Städerskan frågade om det "behövdes" bäddas i sängen....? Frukosten spartansk med Europeiska mått - plastbestick - papptallrikar - svagt urval. Man bygger om och det var lerigt och skitigt runt om vilket drogs med in i hotellet. Stod containers på baksidan och såg allmänt byggarbetsplatslikt. Svårt att förstå att man tar så mycket betalt när man är i ett sådant skede. Finns inget att göra i hotellet. Saknas restaurang, bar och någon typ av "aktivitet".”

“Sack of garbage by the room door. Couch was stained. Parking lot filled with potholes. We cancelled our stay and went elsewhere.”