Hotell nära West Herr Performing Arts Center

“Bathroom floor needed cleaning. And bed was horribly uncomfortable.. was given a handicap room.. and bed seemed to be to accommodate that. Lower on one side and horribly uncomfortable.. staff did offer to change room but wasn’t able as affair we were there for would have been missed.. Why put someone in a room like that if you had other rooms to begin with.. have stayed here before but will not again.. For the price room should be clean too”

“A perfekt place to stay at. The service, the breakfast an the room were really the very best.”

“Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return”

“Hotel stay was great! Beautiful inside, No complaints. Would definitely stay there again”

“Most definitely enjoy every stay quite relaxing home away from home”

“We had to move rooms because there were ants crawling everywhere, getting on our feet and the bed! There were also two long hairs on the face towels. At breakfast time, there was never any plates or bowls out for us to actually put the food on, the eggs we ordered were never brought to us. The pool was cold, the bedding was old.”

“I was worried about negative reviews but hoped these were from people that are hard to satisfy. I was very wrong. The filthiest and dirtiest property we have ever stayed at. Cannot believe it was the Hyatt brand. Stained carpets everywhere - room and common areas, stains on sheets and bedding. Basically a dirty room that was lightly surface-cleaned. Simply disgusting. Paper-thin wall. Overall, a terrible property in dire need of many improvements. This was our first trip, with many...

“Väldigt oprofessionell personal som är obrydda och bråkar med varandra framför gästerna. Vid flera tillfällen såg vi personal sova i lobbyn och snarka högt. Väldigt ofräsch lobby och personal. Rummen var ok men inte prisvärda.”

“Very good hotel. Fresh, great location. Quiet area. Restaurant nearby.”

“Breakfast buffet was fresh and tasty. Hot coffee was available at all hours. Parking was easy. Location is convenient to multiple universities. Room 101 ( where we stayed ) was roomy, but the main bed is against a wall with a mechanical room on the other side that hummed all night.”

“Check in clerk was outstanding. Professional”

“Clean rooms. The staff is very helpful. The breakfast is good. The parking is free. I really enjoyed my stay. Lots of nearby shopping. ”

“Nice staff, good parking and lots of restaurants nearby (by car). ”

“Simply not up to Courtyard standard...”

“Wonderful will be back ”

“Städerskan frågade om det "behövdes" bäddas i sängen....? Frukosten spartansk med Europeiska mått - plastbestick - papptallrikar - svagt urval. Man bygger om och det var lerigt och skitigt runt om vilket drogs med in i hotellet. Stod containers på baksidan och såg allmänt byggarbetsplatslikt. Svårt att förstå att man tar så mycket betalt när man är i ett sådant skede. Finns inget att göra i hotellet. Saknas restaurang, bar och någon typ av "aktivitet".”

“The staff was incredibly kind and helpful.”

“Rooms are specious clean and kitchen is good. Do not expect any assistance from the staff, they don’t even pick up calls. I was told that if I needed fresh towels, I had to carry the used ones to the front desk myself. Housekeeping was only offered once during a 7-day stay, and that too only after I asked. There were also numerous instructions about disposing of our own trash.”