Hotell nära Sam Patch Dock

“We arrived late around 1 am in the night, just had to reach out to the reception at 6PM to generate the keys which let us in. Everything was seamless. During our 1 day stay we found receptionist & hotel staff to be courteous & friendly & accommodating to our custom request of late checkout at 11:45 am as well. Hotel is well located, walkable starbucks & chipotle nearby ticks the box of caffeine + food needs to get you on the road as well.”

“Highly recommend. Great location. Easy on and off from expressway. Reasonable price, breakfast included. Staff very nice.”

“Nice staff, good parking and lots of restaurants nearby (by car). ”

“STAFF PREVENT ME TO ENTER THE ROOM BEFORE 3 PM WHILE NO ROOM WAS OCCUPIED. WITHOUT PREVIOUS NOTICE, THEY STOP THE BREAKFAST. EVEN THE COFFAE AND TEA, THERE WAS A SHORTAGE AT THE COFFAE ROOM.”

“Städerskan frågade om det "behövdes" bäddas i sängen....? Frukosten spartansk med Europeiska mått - plastbestick - papptallrikar - svagt urval. Man bygger om och det var lerigt och skitigt runt om vilket drogs med in i hotellet. Stod containers på baksidan och såg allmänt byggarbetsplatslikt. Svårt att förstå att man tar så mycket betalt när man är i ett sådant skede. Finns inget att göra i hotellet. Saknas restaurang, bar och någon typ av "aktivitet".”

“Have a desk clerk to require arty of 8 adults and numerous preteens from being so noisy that we could not have a conversation with our granddaughter ( their allergies were so bad that going outside did not help. The hotel would have been better if the toilets were higher and meant for seniors and adults. The staff the first two days and nights were exceptional.they were professional, helpful and very friendly. It is a shame that the third evening ruined the main reason for our trip.”

“Everything was very nice.”

“The beds were too soft. Other than that, a really pleasant stay.”

“Nice but you get a bed no coffee or breakfast. Old decor.”

“The room's floor was very creaky and noisy. The bedside tables needed cleaned, and the sheets/duvet for the bed was gross. The faucet in the bathroom was not properly attached and moved around when you turned on either faucet. Water pressure was quite low from the sink's faucet. The microwave was peeling on the inside and rusty. At least the air conditioner worked.”

“Very good hotel. Fresh, great location. Quiet area. Restaurant nearby.”

“Yes I would like stay again and convenient, clean, and everything‘s close by”

“I made a reservation for a room via Expedia, but when I arrived a few hours later, the lobby had a whiteboard displayed saying all reservations had been cancelled. There were no employees there and a dozen people were waiting in the lobby. I don't know if this issue was due to the hotel not managing their reservations properly or an issue on Expedia's end.”

“Nothing in our room was working properly”

“We were in town for our daughter’s college graduation. We were able to check in early. That was great for my daughter to get ready for the graduation. The staff was so nice and helpful. The room was clean and looked new. We loved it. It was convenient t to the Blue Cross Arena, the venue for the graduation. I am handicap. There was ample parking for us. I would stay here again. I recommend it for the location, cleanliness and the wi derful staff. Thank you. Eugenia.”

“First off the lobby smelled amazing. The rooms were spacious, and there was on-site parking. Everyone we encountered was very friendly. There was a gentleman that worked the bar & café area in the evening; He was exceptionally nice and accommodating, one of the best parts of our visit.”

“The property was very well located for my events at Univ of Rochester. The staff was incredibly kind and helpful and the homemade scones in the morning were top notch delicious.”

“Vi är inte nöjda med städningen. Det kändes inte rent, en dag hade städpersonalen missat att bädda med överkast (det låg på en stol) och lakan var felbäddade i båda sängarna. Mögel på AC:n. Slitet och väldigt hårda sängar. Trevlig frukost, bra tvättmöjligheter. ”

“No hairdryer”

“Stayed in the RIT hotel for just one night. The location Henrietta was very convenient, next to Rochester. The two double beds room was pretty big and well equipped. Good mattresses. The AC was a bit noisy, the coffee machine with cartridges made a good coffee..We would come back.”