Terrass/Patio
Se tillgänglighet

Recensioner av Fairmont San Francisco

5 out of 5
Fairmont San Francisco
950 Mason Street Atop Nob Hill, San Francisco, CA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 640 av 1006 recensioner" "
8 - Bra i betyg. 164 av 1006 recensioner" "
6 - Okej i betyg. 101 av 1006 recensioner" "
4 - Dåligt i betyg. 61 av 1006 recensioner" "
2 - Väldigt dåligt i betyg. 40 av 1006 recensioner" "

9,2/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Lena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jul Hotell
Härligt juligt hotell. Fick fantastisk bra hjälp efter en fallolycka. Vi fick låna deras rullstol !
Bodde här 2 nätter i december 2023
Svar från Fairmont Hotel Team 19 dec. 2023
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

2/10 Väldigt dåligt

cecilia

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Hidden fees
Decent hotel but the hidden resort fee is absolutely ridiculous when you don't offer free wifi (which is terrible for such an expensive hotel) in the room or have a pool. Meaning we had to pay 80-90$ extra for a gym that we never used.
Bodde här 2 nätter i augusti 2023

6/10 Okej

Jan Oskar

Gillade: Bekvämligheter
This hotel is marketed on the Expedia site as a five star hotel, which it isn't, it is four star. And I would say an average four star, even though they have a beautiful lobby. On arrival noone in the staff took notice of my taxi or luggage. I did have trouble finding the way to my room as the signs on floor M was very confusing. At first I got a room in the old building. I had payed extra to get a room that was described as with "city view" however I would call the small windows on feet level more as light inlets. It also became clear this room had not been used for a while as the water was rusty and cold and furniture and toilet ring not cleaned and the air conditioning sounding like a jet engine. When I got the checkin email from Expedia I wrote my complaints and much to my surprise the next day the management changed my room to the new building. A smaller but nicer room with a view. Now this is a good hotel, but it lacks that extra touch you expect from a luxury hotel. I had a few contacts with the concierge desk and they politly answer your questions but they didn't go the extra length with for example recommendations of what to see or where to go in the city. I would also like to inform that on the Hotels info-tv it clearly says they have an airport shuttle for 30 dollars. When I asked to use it the concierge said that they had during panemia but not now, so that should be corrected and is another example of how the extra care for the details simple isn't here.
Bodde här 5 nätter i juli 2023
Svar från - Fairmont San Francisco Team 6 aug. 2023
Dear Jan Oskar,Thank you for taking the time to tell us about your experience at the Fairmont San Francisco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Fantastiskt

Caroline

Bodde här 2 nätter i juli 2023
Svar från Lucas 15 juli 2023
Hello Caroline,We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am glad you were able to enjoy all our amenities and more!Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lucas YehAssistant Front Office Manager

4/10 Dåligt

Åke

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
An old tired hotel
An old tired Hotel - good rooms, no minibar no bottle water
Bodde här 5 nätter i september 2022
Svar från Spencer 18 sep. 2022
Good day,Thank you so much for staying with us at Fairmont San Francisco and for your candid feedback. I am so sorry that our mini bar offerings at the front desk were insufficient and that our complimentary bottled water was not fully explained at check-in. We hope you will give us another chance in the future. Wishing you safe travels

10/10 Fantastiskt

Wayland

Reste med sin partner
Beautiful old hotel. Friendly, helpful staff! Only place we stay in SF!
Bodde här 4 nätter i april 2024
Svar från Fairmont Hotel Team 3 maj 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

MARK

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Lucas 28 apr. 2024
Hello Mark,Thank you for taking your time to leave us a review. We are happy to hear that you enjoyed your stay with us! Please visit us again!Lucas YehFront Office Manager

4/10 Dåligt

Sheeba

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The stay was definitely below expectations for a five star hotel
Bodde här 1 natt i april 2024
Svar från Fairmont Hotel Team 3 maj 2024
Thank you for taking the time to tell us about your experience at the Fairmont San Francisco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Steven

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Lucas 28 apr. 2024
Hello Steven,Thank you for taking your time to leave us a review. We are happy to hear that you enjoyed your stay with us! Please visit us again!Lucas YehFront Office Manager

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Lucas 28 apr. 2024
Hello Mark,Thank you for taking your time to leave us a review. We are happy to hear that you enjoyed your stay with us! Please visit us again!Lucas YehFront Office Manager

10/10 Fantastiskt

Julie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Lucas 20 apr. 2024
Hello Julie,Thank you so much for leaving us a review! Thank you for staying with us, and we hope to see you again soon.Best,Lucas YehFront Office Manager

8/10 Bra

Lisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great property but understaffed. Doesn't meet 5 start requirements like 24 hour room service or the little things that make a 5 star stay different. Would recommend just measure expectations--gorgeous restaurant and AMAZING nail salon!
Bodde här 3 nätter i april 2024
Svar från Lucas 20 apr. 2024
Hello Lisa,Thank you so much for leaving us a review! We are very happy to hear that you our company as much as we enjoyed yours. We hope to see you again in the near future.Best,Lucas YehFront Office Manager

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
I could get used to this!!! Excellent service all around (only minus was a waaaay well-done burger ordered medium. Tonga Room was awesome.
Bodde här 1 natt i april 2024
Svar från Lucas 20 apr. 2024
Hello Michael,Thank you so much for leaving us a review! Thank you for staying with us, and we are glad to hear that you enjoyed your stay as much as we enjoyed your company! Thank you again, and we hope to see you again in the near future.Best,Lucas YehFront Office Manager

10/10 Fantastiskt

Matthew

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best stays of my life. Elegant but comfortable. Everyone that works here knows what they're doing, and their mission is to make your time the best it can be.
Bodde här 2 nätter i april 2024
Svar från Lucas 20 apr. 2024
Hello Matthew,Thank you so much for leaving us a review! Thank you for staying with us, and we are glad to hear that you enjoyed your stay as much as we enjoyed your company! Thank you again, and we hope to see you again in the near future.Best,Lucas YehFront Office Manager

10/10 Fantastiskt

Ezequiel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property, great staff
Bodde här 1 natt i april 2024
Svar från Fairmont Hotel Team 8 apr. 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

8/10 Bra

Mariana

Gillade: Renlighet, personal och service och bekvämligheter
Creo que es un poco vieja y habria que renovar ciertas ventanas y algunos baños. Es un poco ruidoso. Por lo demas muy buen servicio, muy comodas camas y muy buen rumbo, tambien muy bonito hotel.
Bodde här 1 natt i april 2024
Svar från Fairmont Hotel Team 8 apr. 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

EILEEN

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s an older hotel but very iconic also is well kept.
Bodde här 2 nätter i april 2024
Svar från Lucas 6 apr. 2024
Dear Eileen, We are delighted to hear that our staff's exceptional customer service turned your experience around. We strive to ensure all our guests feel valued and well taken care of. Thank you for sharing your feedback. Best regards, Lucas YehFront Office Manager

6/10 Okej

Dena

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
It’s a nice old hotel. It needs a better lounge/bar area because it only has the Tongo (looks like pirate of the Carribean) or a bar in the area that they serve breakfast. For such an old iconic hotel I would think it would have better amenities.
Bodde här 3 nätter i mars 2024
Svar från Lucas 6 apr. 2024
Dear Dena, We are delighted to hear that our staff's exceptional customer service turned your experience around. We strive to ensure all our guests feel valued and well taken care of, and I will speak with our hotel to see how we are able to add more amenities for our hotel. Thank you for sharing your feedback. Best regards, Lucas YehFront Office Manager

10/10 Fantastiskt

Andrea

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fabulous! My second best hotel stay ever! This hotel is a joy. The staff (front desk, concierge, dining, doorman) were thoughtful, attentive, and kind. The beds were comfortable and had high quality sheets. Shower pressure excellent. The outdoor garden and bee area are both stunning. But even better, the Tonga Room in the basement is a blast. The location is perfect with a beautiful park with a kids’ area is a stones through away. The historic Grace church is a two minute walk. Everything about this hotel is perfect and we will be back!
Bodde här 3 nätter i mars 2024
Svar från Fairmont Hotel Team 31 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

ANDRES

Gran ubicación. Buen hotel con agradable desayuno!
Bodde här 7 nätter i mars 2024
Svar från Fairmont Hotel Team 31 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Tiffany

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I recently had the pleasure of staying at this beautiful property and overall, my experience was great. From the moment I arrived, I was greeted by friendly and helpful staff. Despite a minor hiccups with the room not being feather-free initially, no slippers or robes, the issues were swiftly addressed upon request, demonstrating the attentiveness of the staff. While the furnishings could benefit from a refresh, they didn't detract significantly from the overall charm of the property. Additionally, although the in-room espresso maker was a nice touch, I found the serving size to be on the smaller side, even when set for a larger cup. However, this was easily remedied by running multiple cups. One highlight of the property was the art studio and historical pictures adorning the hallways, adding a delightful touch to the ambiance. Overall, I would highly recommend this property for its beauty, friendly staff, and attention to guest needs, despite minor areas for improvement.
Bodde här 3 nätter i mars 2024
Svar från Lucas 29 mars 2024
Hello Tiffany!Thank you so much for staying with us at Fairmont San Francisco. I am happy to hear that you enjoyed our company as much as we enjoyed yours!Thank you again, and I hope to see you back soon.Lucas YehFront Office Manager

10/10 Fantastiskt

William

Bodde här 3 nätter i mars 2024
Svar från Fairmont Hotel Team 30 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Richard, Brookline

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Always love the old school tradition of this hotel. Just a classic, and never disappoints. Location is a bit of an oasis close to the action, but not in it.
Bodde här 2 nätter i mars 2024
Svar från Fairmont Hotel Team 28 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Team 28 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Team 28 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

BEI WEN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Team 28 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Debbie, Livermore

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This historic hotel is still beautiful! We were promptly greeted by valet and sent inside to check in, which was quick and friendly. Were given our room even though we were early. The lobby is grand and spacious. Ceilings are high throughout the hotel. Our standard room was small but comfortable and well kept. Comfortable bed! A great place for a weekend getaway.
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Team 28 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Elizabeth, Oakdale

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Fairmont Hotel Team 23 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

christopher

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very historic, beautiful, friendly staff, walkable area.
Bodde här 4 nätter i mars 2024
Svar från Fairmont Hotel Team 22 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Nicholas

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The nicest hotel I’ve been to. Just know that parking is $80! All worth the experience though!
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Team 22 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Gemini

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is an absolutely spectacular hotel, with great views and great service. Looking forward to visiting again soon.
Bodde här 5 nätter i mars 2024
Svar från Fairmont Hotel Team 22 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Zackery

Bodde här 1 natt i mars 2024
Svar från Lucas 6 apr. 2024
Dear Zackery, We are delighted to hear that our staff's exceptional customer service turned your experience around. We strive to ensure all our guests feel valued and well taken care of. Thank you for sharing your feedback. Best regards, Lucas YehFront Office Manager

10/10 Fantastiskt

Kristin, MERRICK

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Fairmont Hotel Team 17 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Rachel

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We stayed in the golden gate suite, which had the most gorgeous view. My rating is primarily because the room and view was stunning! For a 5 star hotel, the service was a little slow at times (room being ready, requests for extra glasses for the room took over 1.5 hours, car took 25 mins to be brought to the front). We still felt it was worth it for the magnificent views!
Bodde här 1 natt i mars 2024
Svar från Lucas Yeh 12 mars 2024
Hello Rachel,Thank you so much taking time out of your day to write us a review! I am happy to hear that you enjoyed your stay with us along with all the amenities we had to offer.We hope to see you again soon, but until then please have a wonderful day!Lucas YehFront Office Manager

10/10 Fantastiskt

paul h

Reste med sin partner
Gillade: Bekvämligheter
This is the best / feel really comfortable and glad we chose this hotel
Bodde här 1 natt i mars 2024
Svar från Lucas 9 mars 2024
Hello Paul,Thank you so much for taking the time to write us a review! I am happy to hear that you enjoyed your stay with us and all the amenities that we had to offer. Do have a wonderful weekend, and I look forward to seeing you again in the near future!Lucas YehFront Office Manager

10/10 Fantastiskt

A Terrence

Reste i grupp, Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Beautiful accommodations. Nice staff. Very pretty food presentation and good taste.
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Team 9 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Alexandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Fairmont Hotel Team 9 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Fairmont up on the top of Nob Hill is a gracious place to stay. They offer in-room dining, a charming restaurant and bar, and there are dozens of great restaurants just a short walk away. I would stay there again in a heartbeat.
Bodde här 2 nätter i mars 2024
Svar från Fairmont Hotel Team 8 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Ali

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
عال العال شي يجنن
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Team 2 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Nate

Bodde här 1 natt i februari 2024
Svar från Fairmont Hotel Team 22 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Todd

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect stay!
Bodde här 1 natt i februari 2024
Svar från Fairmont Hotel Team 2 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

8/10 Bra

HOLLY

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful grand hotel maintained perfectly! Tom the concierge was superb. Missed a traditional bar at the hotel…only open for coffee in the mornings. Tonga room bar only open wed-Saturday and hotel guests not given priority. Hotel needs to move past the “if you touch the mini bar model”, we were bothered twice with “mini bar queries”. And again at check out, charges were promptly removed but too much obsession for a hotel at this level!
Bodde här 2 nätter i februari 2024
Svar från Fairmont Hotel Team 2 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

anna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Fairmont Hotel Team 2 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

6/10 Okej

Karen

Reste i grupp
Gillade: Bekvämligheter
Pillows were so uncomfortable, tub was dirty, room service was not very detailed. Check in process was disorganized. Nobody offered to take our luggage to our room.
Bodde här 2 nätter i december 2023
Svar från Fairmont Hotel Team 2 mars 2024
Thank you for taking the time to tell us about your experience at the Fairmont San Francisco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fairmont San Francisco Team

8/10 Bra

Darrell

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Everything is walkable
Bodde här 3 nätter i december 2023
Svar från Fairmont Hotel Team 2 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

David, Jackson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Fairmont, no need to say more.
Bodde här 3 nätter i februari 2024
Svar från Fairmont Hotel Team 2 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

isis, miami

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this hotel
Bodde här 1 natt i februari 2024
Svar från Fairmont Hotel Team 2 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

10/10 Fantastiskt

Brittany

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely beautiful!! Wonderful staff
Bodde här 1 natt i februari 2024
Svar från Fairmont Hotel Team 2 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team

6/10 Okej

Christopher

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i februari 2024
Svar från Fairmont Hotel Team 2 mars 2024
Thank you for taking the time to tell us about your experience at the Fairmont San Francisco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Fairmont, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fairmont San Francisco Team

8/10 Bra

Val

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gorgeous hotel, lots of history. Food ok, but needs improvements. WiFi issues, I was never able to get it, even I asked for help. Probably we will never stay here again.
Bodde här 1 natt i februari 2024
Svar från Fairmont Hotel Team 2 mars 2024
We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fairmont San Francisco Team