Husdjursvänliga hotell i San Juan

“Would stay again ”

“Okey”

“Terrible experience. Bathroom, sofa headboards in both rooms were filthy. Around the base of the toilet was especially filthy with a black buildup and urine stains. The sink also had a build up of black gunk. This created a terrible smell. The headboards were terribly stained. The sheets didn't fit the bed. I reached out to the property via the app and email They apologized for the "inconvenience." I responded that the conditions were a health hazard and a breeding ground for bacteria and virus....

“Arrived after hours due to delay in flight but had been assured that was not a problem. Waited an hour on the street in the wee morning hours to be let into the hotel. Once in, they couldn't run my card in this building but was going to run it at another location. Then apparently, they dont take Amex even though we were not told and when they tried to run the card later, it wouldnt go through. Understandably, they need paid for us staying. I get it. But it was 6:30am before we got to our room....

“Staff was friendly”