Riad i San Rafael del Yuma

“Bilderna på hotellet som finns på Expedias hemsida stämmer INTE! Bilderna är 3D-bilder som föreställer hur hotellet kanske kommer att se ut efter deras renovering. Det står det inget om varken på Expedia eller på hotellets hemsida. Hotellet är slitet och inte i jätte bra skick. Just nu pågår renovering och det täcker stora delar av hotellet med grön plåt. Det förekommer bygg ljud under dagarna. Rummet var okej men toaletten och duschen var bedrövliga. Rent av rätt äckligt. Sängen var super...

“Fräsch mat, alltid påfyllt men lite i raget så allt höll sig fräscht. Goda drinkar, med bra utbud.”

“Ok”

“En terminos generales, excelente”

“Worst hotel ever! At check in they told as that they didn’t have a room and was overbooked! We booked months ahead! After a lot of discussion they transferred us to an other hotel, whish was not at all what we wanted. With two smal kids (1 & 3 y old) this was extremely disappointing!!!! ”

“Everything is in the the hotel is awful. If you think your money is valuable, so go to other hotels.. 1-Service is very bad, workers very rude! Lazy! Especially at the main restaurant, pizza restaurant, at bar… everywhere.. Looks like they don’t care anyone.. what a shame for a hotel guest.. 2-Reception very rude! They don’t know how to speak with people and they don’t know english.. 3-Food is… OMG!. Huge disappointment. Nobody looking to buffets. Almost half is empty all the time. Flys around...

“Ett lägenhetshotell med självhushåll. Tillkom många extra avgifter som inte stämde med den information som givits på hotels.com. Hotellet skyllde på expedia som hotels.com gått via. Vet av erfarenhet att hotels.com inte tar ansvar för fel info så det kändes meningslöst att ringa dom och klaga, särskilt som det var julhelg och det är dyrt att ringa från mobil (ingen kontaktinfo via mail i appen =(; så det var bara att finna sig i att ex. el tillkom (dvs att AC kostar extra). Shuttlebussen som...

“.”

“Great service good location!”

“Excellent hotel for family vacations. Everything as described, good quality food, variety and extremely beautiful beach with no sargassum.”

“Personalen var väldigt trevliga, framförallt Daisy. Ligger perfekt vid stranden och nära till allt. Mysigt litet samhälle. Trevliga människor”

“Excelente servicio y ubicación.”

“This place we booked in October. When we arrived in February, we were told that the hotel was closed to tourists, and the sister hotel was being used for a base for a television series. They put us up the best they could. We ate in the "staff cafeteria" arrangement. Lunches were ok, the rest, not so much. To reopen again to tourism, both properties need work. It was an interesting experience, but not anything like what we expected. The manager, Christian, was very helpful. Obviously, the owners...

“Return trip, again I felt at home 🙂”

“If we were to visit Bayahibe again, we wouldn’t stay here nor recommend it. The floors of our room were dirty upon arrival, there were ants and spiders web in the bathroom etc. The bed was rock hard. The available staff only knew Spanish so there was zero ways to communicate for us non-Spanish speakers. The location is good - short walk to the beach and stores just around the corner. ”