Hotell i Santa Rosa

“Okey”

“Demasiado Ruido dentro del hotel era las 3:47 am y habia gente haciendo ruidoo”

“So much to say: first off there was no indication from Expedia that this hotel was located on the 4th floor of a hospital! You have to pay for parking per hour. Our room had only 3 bath towels (we had a family of 5, with room accommodating up to 6 people). When the water wouldn’t get cold to fill our water bottles we went to the fountain and it was out of service. We went to the ice machine and it wasn’t working. Went to raise the blinks when we arrived and a big metal thing landed on my hand....

“Clean Room ”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Mer hostel än hotell. Okej bemötande av personal. "Continental breakfast" var rostbröd, jordnötssmör och färska äpplen. Mysig liten gata i universitetsområdet, men lååångt om man vill promenera till stränderna.”

“Limited staff to keep hotel halls and bathrooms clean. Limited wait staff on beach caused delays in ordering food. ”

“Small hotel which is lovely for privacy and personable staff. Right on the beach with attendants at both the beach and the pool. Everything you need is right at the hotel or within walking distance. Surrounding area is okay with some spots for dinner and only a 20 minute drive to Old San Juan.”

“La atención desde el primer momento fueron súper amables todos los muchachos les damos las gracias por su excelente atención por allá estaremos la próxima vez ”

“Ett fantastiskt hotell med vacker omgivning och väldigt trevliga rum. ”

“Great resort, staff was friendly. The bar tender OVI was such a pleasure. His professionalism was unmatched. We told him me and my wife was there for my birthday and the next day he surprised us with a birthday balloon. Such a nice gesture. Thanks OVI and staff for such a nice birthday experience!!! Will be back for sure!!! ”

“I had a nice stay here it's really clean and comfortable, Air conditioner keeps rooms cool, Nice staff, includes a lot will definitely return!”

“Extremely courteous and friendly staff”

“A "quaint" old hotel in Old San Juan, kept up with very well. If you want hundreds of souvenir shops to walk in and out of it's very convenient. Restaurants and bars seemed to be harder to find. No real amenities at the hotel, did not see anyone using the hot baths or jacuzzi. Coffee in the lobby near the front door in the morning, had to get a hair dryer from the front desk. It served it's purpose for the overnight stay.”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“I Loved the pool area and the beach area it was wonderful... But the property itself needs a little work. I Loved my room, the view was amazing! ”