We stayed at Ibis São Bernardo beginning of 2022 for almost 2 months. We had a great experience overall.
The staff is really friendly and they always were ready to help us when we had a request or some issues.
Patricia, the Ibis manager, allowed us to work in the lobby area of Ibis Hotel or Adagio, which was just next door and quieter.
Because of Covid, they were not cleaning every day, but we got our bedroom cleaned at least twice a week and whenever we needed cleaning service as changing of towels and sheets they helped us.
The room and common areas of the hotel were always clean. The location is perfect. We had the Metropole Shopping Center just in front of the hotel and we could grab Uber easily to other areas of São Bernardo or São Paulo downtown.
Anyway, overall was a great experience, however, we would like to mention some points as follows:
- The hotel has restaurant service downstairs, however, guests were eating in their hotel rooms and they were leaving the dirty plate and trays in the hallway. Maybe the hotel should ask them to bring downstairs as we did, or add somewhere in each floor to put the trays other than the floors;
- The internet sometimes was unreliable which caused us a big issue to work from the hotel;
- We understood that there is no breakfast included in our daily price, however, we think the hotel could offer at least a coffee machine in our bedroom or even downstairs to buy a coffee with some change on the machines.
- Check if the AC is working
