Pensionat i Sarajevo

"The hotel didn’t live up to my expectations. The check in was way too slow. Guests were waiting but the reception continued in a really really slow pace. How hard can it be to take a copy of a passport, get the payment and leave a receipt and a key? As a Hotels.com Silver member I was supposed to get a bottle of wine. I forgot to remind them but none showed up. The AC didn’t work or they shut it off during every nights. If I pay for a room with AC, I expect to get that. The wifi also failed several times."

"Allt Var kanon. Bara att rekomendera."

"Läget är toppen, precis intill Gamla stan. Och personalen var mycket trevlig och hjälpsam "

"Fint hotell krånglig incheckning "

"Ett stort hotell med möjlighet att ordna störa fester, tyvärr innebär det att man kan bli störd av ljud från fester och gäster. Spa avdelning inriktad på behandlingar, ingen tillgänglighet till pool eller spapool. Bar inriktad på kaffe, sparsamt med utbud av alkoholhaltiga drycker. Bra parkering. Nära till Tunnel of life. Lätt att gå till spårvagn och åka till centrum."

"The hotel was one of the best I’ve ever stayed at. The staff were very friendly and professional, and made the stay very pleasant. Nice and big room. 3 min walk to Sebilj bit the hotel is in an quiet area."

"Jättebra, bodde 1 natt, supertrevlig personal, hjälpsamma"

"Staff was wonderful but this hotel is in dire need of an refreshing update. Felt very old, the walls were creaking all day and night, felt like it was falling apart. Breakfast was not acceptable."

"Spacious and clean room with a lovely view of the river, great breakfast and very helpful staff. Also excellent location."