Hotell Saratoga Av. Station, New York

"-"

"Små rum "

"Gym bra för NYC"

"The room, location and view were nice but our stay was ruined by the nightclub that went on till 4am on the floor below us. We were at no point in the booking process or MONTHS leading up to our stay informed that there was a nigthclub in the hotel open to 4 am! The incredibly loud music, bass and party-goers screams and singing kept us up till 4.15 am. We could not sleep a wink before this. When we checked in the receptionist said that "Oh by the way, we have a nightclub on the floor under your's and it might be a bit loud. It is open till 4 am. Here are some earplugs that may help." This was the first we heard about this when we checked in at 10.45 pm after a long flight. We had booked the hotel for one night as we needed a central hotel to get some well-need sleep on our lay-over stay before our flight home to Stockholm the next day. Upon entering our room we heard rightaway how loud it was. It was like our room what the bathroom of a nightclub, it was that loud. When I mentioned this to the receptionist the same evening she said " Yes, I am sorry. I just got a call that it is even louder than usual tonight. Sorry." There was no mention at any point of our stay of a reduction in price, complimentary anything or even an admission that they should have told us this beforehand. TERRIBLE service. When we checked out they didn't even ask how our stay was, I assume they were avoiding the inevitable. The $40 for "amenities" is also a COMPELTE rip off-think twice before booking. "

"Perfekt läge. Prisvärt. Enkel men bra frukost."

"A nice hotel located in the financial district, very close to many different transportation options. The room was cleaned every day and was soundproof. Overall, it was a very good experience."

"Rummet och bekvämligheterna var som förväntat men bemötandet av personalen var väldigt dåligt"

"Totalt under all kritik – välj ett annat hotell! Vi bodde på The Washington by LuxUrban i 7 dagar och är väldigt besvikna. Servicen var usel från början – rummet saknade grundläggande bekvämligheter som handtvål, dricksglas och vattenkokare. Vi fick be flera gånger för att få schampo och handdukar, vilket borde vara självklart. Personalen i receptionen var arroganta och inte hjälpsamma när vi ställde frågor. Städarna försökte komma in i vårt rum genom rummet bredvid och väckte oss alltid runt 8.30, även om vi ibland glömde sätta upp skylten. Men den tiden är ändå väldigt tidigt, och vi kände oss stressade varje gång. Den enda fördelen med boendet var dess centrala läge, men det räcker inte för att rättfärdiga den dåliga servicen och obehagliga upplevelsen. Jag skulle starkt rekommendera att man väljer ett annat hotell om man vill ha en bekväm och avslappnad vistelse i New York. "