Town Houses i Scottish Highlands

"Helpful staff and very nice room (double room on third floor)"

"Väldigt bra boende centralt i Fort William och stort rum och tyst och lugnt & bra sängar"

"Det är ett nergånget hotell som sett sin storhetstid. Det luktade unket i korridoren till rummet och är lyhört. Hotellskylten på hotellväggen saknade bokstäver. Det är inte värt sitt pris, trots faciliteter som pool och bastu. Personalen gjorde så gott de kunde under försättningarna."

"A very good cottage, it is definitely beyond my expectations. The room is large, equipped with towels, a kettle, tea bags, coffee, and even snacks. You can park your car just in front of your cottage. "

"À very, very bad bed, our back hurts still"

"Ok för priset, halvtaskig frukost "

"Ett jättebra hotell. Ligger vackert utmed floden med gångavstånd till många bra restauranger i närheten. "

"Don’t check in here unless you’re ready to deal with arrogance and zero accountability. Our first room had no heating – radiators didn’t work. Things break, fair enough, but the way we were treated by Cathlynn at reception was unacceptable. At 7:30 PM we reported it. By 9:30 PM, still nothing had been done. We were handed a shabby blanket and a small heater. At 11 PM we were downgraded to a smaller, warmer room. Next morning we were promised a 30% refund and an upgrade for our last night. What we got was the same category we originally booked – not an upgrade. Worse, the room hadn’t been cleaned: used coffee cups, wet towels, unmade bed – and our luggage was already moved in. Again, met with “not my fault” attitudes. I repeatedly asked to speak to the manager – apparently never there, even though we saw him during breakfast. Hotels.com was no help either. Claimed they couldn’t reach the hotel – I called myself and got through instantly. Staff kept apologizing but never followed up as promised. This hotel needs someone responsible at the wheel. Until then, stay elsewhere."

"Superbra frukost, trevlig personal och bra läge. Hela vår vistelse på hotellet var toppenbra."