Motell i Shelburne Falls

“I was a little nervous booking at a motel with my family but was limited with my own poor planning booking for a lacrosse tournament at UMass. I was pleasantly surprised with the cleanliness and ease of everything. We did need to ask for extra sheets for the pullout bc they were not in the room, and even with the owners dealing with a family emergency they were very attentive and we had everything we needed. It was an easy 17 minute drive to UMass and very affordable.”

“Staff was friendly and accommodating (example: got to the complimentary breakfast 15 minutes before close. No coffee, so she cheerfully made a fresh pot just for us.) Place was clean;everything worked great. Had a nice bench seat outside the room to look at the mountains and relax after several hours of motorcycle riding. I would absolutely recommend the place and would stay there again.”

“Friendly manager, easy parking, good restaurants across the road.”

“Smoke detector missing. Toilet seat loose. Lights too dim. No bar soap at the sink. Body wash and conditioner bottle in the bathroom were empty.”

“We had a king size bed and room. It was nice BUT bugs in the sink, in and on the towels. That brought my stars down a few. Super helpful in bringing new towels.”

“Awesome thanks”

“First we got a key to a room with people in it, went to get a different room and it was absolutely disgusting. We got a 3rd room and it was just as gross. We couldn't even put our stuff down, because every surface was covered in filth. We ended up having to go to a different hotel. I can send pictures.”