we appreciate you feedback, we hope to host you again soon

thank you for your nice feedback we hope to welcome you again in our property soon.

thank you for your feedback, we hope to welcome you again in our property soon.

Dear Sir, normally is showed in all our Sites information, so in Expedia to, it's a very pity you didn't see it, but we are happy to know you had a good stay

Thank you! hope to see you again

Thank you for your nice feedback, we hope you will come back soon

Thank you for your nice words we hope to host you again soon.

Madame, when you called me you told me that you want cancel your reservation for free, i answer that is not possible because the policy of Free Cancellation don't allow that, your answer was " ok, so give me your name because now i call the Police", for that you could hear me smile.. all that was a problem with the trains (of which I could not know anything), but to which however I had proposed the alternative solution to take a bus .. What I think has happened is that you went a bit 'panicked because you did not know how to move from and to Chiusi, to end up taking it with me, that instead I was simply helping you, it is normal and spontaneous to smile at the threats of those who do not want to listen to reasons and who mistreats the people who are helping you, excuse a lot but I do not give my name to people who want to damage me unfairly, the next time better turn with the awareness that we are here to help, the version you wrote is not minimally approachable to the reality, but it is only a reshuffled version, just to satisfy your rage..

thank you for your nice words we hope to welcome you again in our property soon

grazie per le sue gentili parole, speriamo che possa tornare a farci visita al più presto

thank you for your feedback

thank you.. :-)

thank you for your feedback

Dear GERARD you decided to reserve our smaller room, and you have take the breakfast excluded rate, we wish inform our future guests that we also have bigger spacious rooms, and apartments, and that our guests can decide to add the breakfast service any time they wish taking one of our rate breakfast included or purchasing the breakfast vouchers by our main office at the arrival.

thank you for your nice words we hope to see you soon in our place

thanks a lot Paul, hope we can welcome again

grazie mille! thanks a lot ..hope we can welcome again Domenico

Thank you for your nice feedback, we hope to have you staying in our place soon best regards Walter

Thank you for your feedback, we hope to welcome you again soon

Thank you for let us know your personal opinion, we hope to host you again soon.

Thank you for your feedback, we hope to see you soon. regards Walter

Thank you for your feedback we hope to welcome you again soon in our place. regards Walter

grazie per le sua parole di apprezzamento, siamo lieti abbia godoto a pieno del suo soggiorno presso la nostra struttura, e la invitiamo a soggiornare con noi in futuro cordialmente Walter

We are very sorry, but it's showed in the site and in the mail confirmation, that we are at the second floor, Siena it's an old city and it's not possible have elevator everywhere, may be it's better read with more attention the description of the place..

GRAZIE MILLE, hope to see you again Domenico

GRAZIE MILLE, hope to see you again Domenico