Hotell nära Snow Lake Trail

“services and staff were amazing would definitely recommend staying here”

“I was disappointed with my experience. I paid for my room from earlier in the afternoon, only to get off a two-hour delayed flight, wait another 30 minutes for the shuttle, and then arrive at the hotel to find out that it was fully booked despite my confirmed reservation. I then had to wait an additional 15 minutes while arrangements were made to relocate me to another hotel. Although the staff was helpful, professional, and did their best to assist, and the hotel itself was clean, the situation...

“Personalen var toppen, hotellet var rent och fräscht.”

“Many restaurants to accomodate the number of people. Did not have to wait for a table any evening! Staff is kind and smiles but any complaint is responded with the corporate script. Nothing is done: room refrigerator not working, 2 boys outside hunting the wild rabbits on the property in order to “capture it to hold it!” Security never showed or contacted me.Lifeguards are “kids” hanging onto their Ellis Guard floaty and absolutely useless. There is an entire pool area with many water amenities...

“All good, thnx”

“Pictures and amenities were not the same as the pictures. No way to get a refund. It's fraud.”

“It really was a great experience but at the very end, right after checking out, while we were waiting inside the shuttle to bring us back to the airport, there was what I assume was a homeless/drug/alcohol guy shouting obscenities at us while he was sitting right outside the front door (I actually thought he might have been a guest at first). They should know about these things and take action about them hanging around. Never felt unsecure there even though. Lousy way to end a great stay.”