Skidhotell i Södra centrala Alaska

“I had high expectations for this resort based on its reputation and beautiful location, but the guest service experience was disappointing. Housekeeping was inconsistent. Our room was not serviced to the standard expected for a resort of this caliber, and it often felt difficult to get basic issues addressed. The biggest problem was communication. Guest Services almost never answered the phone. When calls went unanswered, the voicemail mailbox was full, making it impossible to leave a message...

“Simple but clean Unsaved road, lots of dust getting there Clean room”

“The Ski Inn would be a great place as a medium sized family gathering or just as a drop-in off the road & leave next morning or after a day of sking. The economy room is very tight, just enough space for 1 person to walk around the bed ( there were no other sized rooms available when I was booking for a place to drop for night to break up long drive in our travel.)The worse thing is the lock system- I am well educated and typically very good at figuring out how things work. Thankfully another...

“Hidden gem! A perfect night's sleep and will stay here again! Thanks!”

“Amazing property and very caring hosts”

“It was clean and good placement in town. TV worked fine. ”

“Several issues that concern me. When I arrived I had asked for a room on a lower level. I was told that no changes could be made. My wife and I are in our 70’s and we were put on the third floor with no elevator. I was informed that because we didn’t request directly through this lodge again no changes could be made but she never looked at the computer screen to see. Next, we were there 10 days and our room was supposed to be cleaned every three days. That never happened. It was partially...