Spahotell i Södra Reno

“Got to the property early, did the pre check in and was told my room number and that I would receive a call when my room was ready. Went back at 3:00 ( official check in time) and was told my room still was not ready and they told me my room a different room number than what they told me before, which leads me to believe my room was given away. They again told me I would receive a call when my room was ready, by 5:30 and I still hadn’t heard from them so I went back and they were able to find...

“Booked for 4 but only 3 beds had to play 25 for an extra bed”

“Nicely renovated hotel that accommodates dogs, with plenty of bars and restaurants within walking distance. Rooms are cute, but very small. Shower has glass walls so your partner can watch you I guess. Loud AC, but is better than no AC. Only has a tea kettle and instant coffee in the room, but it was good. ”

“The staff was very friendly and helpful throughout our stay. Everything we ate for every meal was delicious and the views of the lake and mountains were stunning. ”

“Blev besviken på att poolen var tömd på vatten! Personalen var ej intresserad av att ge service!”