Pensionat i Southampton

“It is a lovely place, the staff is amazing. Very friendly and service minded. The breakfast was delicious! But, the room is very cold, only kne radiator for multiple rooms, old windows letting in all the cold. Worst was that there were no heating or power outlets in the bathroom. Super cold! And a very big spider lived there... I ate dinner one evening at the mansion, it was not worth the money. Minute steak and some fries for 20 pounds. Took 5 seconds to eat. No taste. ”

“Room was lovely, just the right size. Staff welcoming & friendly, A lovely touch to get a free breakfast the following day. No issues with parking. Only 1 point to make, room was very hot so we should have asked for a fan (but it was 34 degrees outside!), so not even sure a fan would help!. Overall, would definitely return if we needed a night in Southampton again.”

“I paid £26 for the night, and felt like I overpaid. Advertisement pictures are false. Maybe that room looked like this, once. Not any more. Stains on the walls, stank of cigarettes. Bed looked like it's been slept in already. No towels provided. There was a kettle and some tea in the room, but no cups to make it in. Shared toilet and bathroom, dirty, no soap, no shampoo. Tried to raise issues with the property, but there was no answer on the phone number provided, and no reply via messages on...