Familjehotell i Southampton

“The twin room offered a good sized space for a European property, but otherwise was very disappointing as it was shabby and dated. I knew from the pictures not to expect luxury but it was less attractive in person. The building had the feel of an old roadside motel and I would not have felt safe or secure there if I had been traveling alone. It's a bit confusing to find as there is no signage directing you where to check in. That ended up being with the bartender inside the pub who was quite...

“Food poisoning the first night, rooms hotter than the sun, zero water pressure in the bathrooms. Constantly chasing staff for the most simple things. They ran out of ice. No fans for the rooms. No one collecting glasses or emptying an ash tray. Asked for a coffee in the morning and waited 15 minutes.. got up to ask where it was "oh i couldn't find you" yeah because you were in the kitchen flirting with the chef.. Could be such a wonderful place, if the staff weren't recreating Fawlty Towers”