Hotell i Springdale

“We booked this hotel specifically because it had an indooor pool for our kids. The pool closed and the only reason i was given was they were “out of towels”. This made no sense and then when i ask again and suggested i could just use my own…. I was told it would be ready and open in about 30 mins bc housekeeping needed to clean up around it?? I could see inside and it was not messy. Just weird why it was closed and no one could give me a straight answer.”

“The pool was the biggest hit for the kids and adults alike. The set up is unique with the outside patio. It's just exceptionally nice. The rooms were comfortable and front desk staff was great. ”

“Bathroom had feces on back of toilet where the hinges are. I tried to clean it off.”

“No breakfast. The room is cold and damp and smells musty.”

“it was absolutely terrible. we had to go to five rooms before we would find a room that would lock. some of them didn't have lights. there was hoes in the walls. there was paint spots on everything. it was dirty. the towels looked dirty. they were folded. the tubs have been painted. can't believe you all have this on your site for experience would never recommend”

“I showed up after booking a reservation. When I arrived they told me they had no vacancy. I told them I had booked a reservation through expedia but they still told me they had no rooms available. Also, the front office smelled of Marijuana. Could have come from one of the guest, but the odor was very strong.”

“Good standard and good location if you want to stay close to the airport.”

“Hello, I paid on Expedia with a different form of payment and then was charged also at your desk. This was not just a hold it was a charge for the room. I was double charged.”

“Everything was excellent. Especially the breakfast and dinner options.”

“Room was very clean, staff was helpful. Breakfast was good. Parking was easy. Would recommend to family.”

“Nice clean room, great location”

“My room was very clean and modern.”

“Great location for walking around downtown Hamilton. Friendly staff. Stephanie kept our room stocked with coffee and clean.”

“Great hotel”

“Loved the entryway with the water fountain. It was a long walk to the elevator for guests, however, everything was very clean. Our room was great. We arrived late and were quite weary from travel. A welcoming smile from the person working the desk would have been helpful or even some direction about parking or how to find elevators. Parking was limited as it seemed to be a busy evening. Maybe the worker, who was alone, was tired and overwhelmed from the many people coming in that night. She...