Hotell nära Suapes hamn

“I made reservations for two "Standard Apartment (Smart Piscina)" rooms for my family (5 people). At check in they provided what it looked like regular documents with several parragraphs in three languages and they made me sign a couple of them in portuguese as check in staff didnt speak other language so I believed was not an issue having myself stayed in different countries and hotels where had faced the same situation (never had a problem). In the process it was never explained anything...

“Tudo perfeito conforme anuncio. Proprietário muito gentil! Equipe no geral 100%”

“Location is great. Staff very friendly and helpfull. Public bathroom could be cleaner. They could offers better black coffee ”

“Lugar perfeito para descansar e comemorar datas especiais! O café bom, porém pouca variedade! ”

“Decent, but I wouldn't return here. There are much better and newer places nearby that cost just a little more, and honestly it's worth paying a bit more for quality. Nothing feels new here including the bed covers, floor mats, etc. Highly used and abused. The breakfast was the best part of this place. Check-in was very organized. ”

“Estrutura do hotel maravilhosa, bastante brinquedo e atividades para criancas. Localização mto boa. Tudo novinho. Praia artificial sensacional”

“Hospedagem muito boa e de qualidade, além de possuir no complexo opções de diversão, destaque para a piscina, única ressalva fica por conta da cama, para quem é alto e sendo duas pessoas, se torna um pouco apertada. Na cozinha tem fogão, pratos e panelas, mas não havia produto de limpeza para lavagem, importante dispor desses materiais, no mais tudo perfeito”

“Room Neglected, Very Dirty, Refrigerator was broken we ask to be Fixed but nothing, They did not care we asked for a bed sheet and we never received and Nobody showed up and we asked for Towels and Nothing as Nobody Cares and never showed up, The Restaurant by the Resort with Very Bad Food and Rude Servers by the Restaurant, that Resort its a Trap ”

“Sim”

“Tivemos alguns problemas quanto aos equipamentos da cozinha e outros itens, porém a proprietária resolveu a maioria deles. A limpeza deixou a desejar principalmente no banheiro. No demais tudo ok. Condomínio, apesar de antigo, possui uma boa estrutura com ótimas piscinas.”

“Do not book with this company. It’s a bait and switch scam. They wanted me to pay again when I arrived at the lobby’s reception even though I had already paid via expedia because they claimed that what I paid was a deposit. The listing made no mention of this nor any of the emails I received. I decided to cancel rather than pay anything else to these thieves, and was told I would be reimbursed the full amount of the reservation. It’s been over 24 hrs now and after contacting expedia, I received...

“Terrible resort, do not go there! Broken door to apartment , broken door to balcony that was not possible to close, dirty apartment , used water bottles left in refrigerator , one small tv in bedroom, no tv at all in living room etc etc. ”

“Hotel com cheiro de fossa. O quarto de alguns amigos estava tão ruim, que tiveram que alugar outro apartamento em outro local. ”

“Great stay”

“Summary: Good location, great staff, good value. Pros: Good location close to the beach and 30 minute walk to grocery shopping and restaurants. Good breakfast. Cheaper than most. Great service overall. Renato at the front desk speaks English, Spanish, and Portuguese. Very helpful. Room A/C works but will take some time initially. Cons: Room is small. 2 people max. Bed is hard. Thin mattress. Water in toilet is light brown. Maybe rust. I didn't drink the tap water. Dinner in restaurant was...

“El personal ”