Hotell nära Surfari Joe's Indoor Wilderness Water Park

“Checking in was fast and easy. No issues. The room (Handicap Accessible) was not good..Water didn't work in the sink, ice bucket was filthy, bed was terribly uncomfortable-(could feel the springs in the mattress)hair left on the bathroom floor, toilet seat loose, hand held shower head was Filthy, no drain stop for tub, breakfast "buffet" was a regular complimentary breakfast with rubbery fried eggs and cheap sausage links added, and as I was walking up to the desk to check out-with my registered...

“The room was disgusting, the carpet was filthy, the floor is in the bathroom had not been clean for months there was stains on the sheets”

“Rooms were clean”

“Hotel advertised as a hotel with continental breakfast. Only has coffee and juice Room was clean but need major updates on property. Our room by windows floor was cracking and dent on floor. Other was good for sleeping hotel”

“The entire stay was beautiful, clean and staff was exceptional!”

“We had planned to stay here just one night while passing by, but when we arrived we felt so uncomfortable that we actually looked up another hotel to stay at. Our stay at this hotel was not refundable, but despite this we decided to stay at another hotel because we did not feel safe staying at the red roof inn”

“This hotel was the cheapest rate we found for a newer hotel. The sweetness of the deal did not last as long as living with a budget hotel. The pro’s: the staff was nice, our tv worked the first two days, we loved having the mini fridge and microwave in the room. We asked a staff member what we should see in Benton Harbor. He told us they have a Walmart and did not recommend anything else. (We enjoyed South Haven and Holland, Mi. Benton Harbor has a high crime rate.) When we needed clean sheets I...

“The breakfast on Saturday morning was the best part of the whole stay. Great server great food and quite tasty ! The room was very clean but the internet was intermittent The TV was on and off every time it rained. Plus our room phone did not work at all.... Needs work. ✌”

“Housekeeping never cleaned room for the two nights we were there. Only light in bathroom is connected to fan and is VERY loud when on making it virtually impossible to use. Food was so so.”

“The real deal. Very professionally operated.”

“Room was quiet, bed was comfortable, check in was quick. There was a hole in the ceiling above the shower like something was falling through from up above, but the price reflected imperfection, and that was the only imperfection I noticed. I’d stay there again. It was good for the price.”

“I reserved a Double Queen Suite which sleeps 6. The photos showed 2 queens plus a pull out couch in an adjacent room. What I got was 2 queens and in the adjacent room a live seat which was not a pull out. I attempted to call the front desk from the room phone… which had no dial tone and turned out not to be connected to anything… apparently just decorative. I called the hotel on my cell.. I was told that the property has NO pull out beds, and that they have NO CONTROL over what Expedia...

“Staff”

“The only points worth mentioning on the negative side are: - TV reception was very poor - Wi-Fi was very slow - We had a suite and the adjoining room was a bit bare. Could do with a rug and a lounge chair.”