Surfstrand Thiessow

I travel a lot for work and have stayed at many different hotels, so I’m used to different styles and concepts. However, having a completely unstaffed hotel where everything depends on your phone simply doesn’t work for me. Your phone is your key to enter both the hotel and your room, which means you need to make sure it is always charged and connected. During our stay, one guest left his room without his phone and, of course, couldn’t get back in. It took quite some time before he finally managed to access his room again. I also find the whole experience very impersonal when there are no staff on site. To me, it feels more like a place to store people overnight than a hotel. Not something I would book again.

Personalen var väldigt tillmötesgående!