Hotell Sutter Av. Rutland Rd. Station, New York

"The room I got was very different from what was advertised. It was dark, cramped, outdated, and the window faced a wall. I asked to change rooms, but the staff did not help. Very disappointing stay."

"-"

"Rummet var fuktigt och tom kläder blev fuktiga. Det var dessutom ej rent, och mögel där vatten runnit pga av fukt vid fönster. Personalen var mkt trevlig. Takterassen kunde ej besökas då en av oss ej var 21 år. Hela hotellet var extremt mörkt. Troligvis en känsla de ville uppnå, men blev för mörkt. "

"Små rum "

"Best hotel on Manhattan!"

"The room, location and view were nice but our stay was ruined by the nightclub that went on till 4am on the floor below us. We were at no point in the booking process or MONTHS leading up to our stay informed that there was a nigthclub in the hotel open to 4 am! The incredibly loud music, bass and party-goers screams and singing kept us up till 4.15 am. We could not sleep a wink before this. When we checked in the receptionist said that "Oh by the way, we have a nightclub on the floor under your's and it might be a bit loud. It is open till 4 am. Here are some earplugs that may help." This was the first we heard about this when we checked in at 10.45 pm after a long flight. We had booked the hotel for one night as we needed a central hotel to get some well-need sleep on our lay-over stay before our flight home to Stockholm the next day. Upon entering our room we heard rightaway how loud it was. It was like our room what the bathroom of a nightclub, it was that loud. When I mentioned this to the receptionist the same evening she said " Yes, I am sorry. I just got a call that it is even louder than usual tonight. Sorry." There was no mention at any point of our stay of a reduction in price, complimentary anything or even an admission that they should have told us this beforehand. TERRIBLE service. When we checked out they didn't even ask how our stay was, I assume they were avoiding the inevitable. The $40 for "amenities" is also a COMPELTE rip off-think twice before booking. "

"Personalen "

"Perfekt läge. Prisvärt. Enkel men bra frukost."

"Did not drink or eat at the hotel"