Utomhuspool och parasoller

Recensioner av The York by Swiss-Belhotel International

4.5 out of 5

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 943 av 2059 recensioner" "
8 - Bra i betyg. 785 av 2059 recensioner" "
6 - Okej i betyg. 213 av 2059 recensioner" "
4 - Dåligt i betyg. 75 av 2059 recensioner" "
2 - Väldigt dåligt i betyg. 43 av 2059 recensioner" "

8,6/10

Renlighet

8,4/10

Personal och service

8,2/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Daniel

Reste med familjen
Gillade: Renlighet
Bra hotell med grymt läge
Ett hotell med fantastiskt läge med närhet till det mesta. Ingen frukost på hotellet utan på ett grannhotell. Frukosten var dock bra för och det var inget problem. Personalen hjälpsam vid behov men hälsade inte alltid när man kom eller gick. Vi var utan Wi-Fi i två dagar efter att vi påtalat att det inte fungerade. Ingen dialog om hur detta besvärades oss togs upp. Det löste sig efter två dagar men med tonåringar är två dagar en evighet.
Bodde här 6 nätter i juli 2023
Svar från the team 24 juli 2023
hi Daniel,we are glad you found value in the size of the apartment and your stay was enjoyable and pleasant so look forward to your retuning back to us.

10/10 Fantastiskt

Katarina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice apartment. Perfect location.
Bodde här 3 nätter i december 2019
Svar från Igy 27 dec. 2019
Thank you for your valuable feedback. We look forward on your next stay with us!

10/10 Fantastiskt

Hans

Gillade: Renlighet, personal och service och rummets bekvämlighet
Hotell med servicekänsla
Fantastisk servicekänsla.
Bodde här 5 nätter i mars 2019
Svar från Lisa 15 mars 2019
Dear Hans, Thank you very much for taking the time to leave us your review. I am delighted you enjoyed your time with us. We hope we can welcome you back soon

4/10 Dåligt

Patrik

Gillade inte: Personal och service
Extra avgift för att bädda upp bäddsoffan
Bokade boende via Hotels.com och bokade för 3 vuxna. Då vi checkar in krävdes en avgift på närmare 40€/ natt för att få bäddsoffan uppbäddad till den tredje personen. De menade att vi endast bokat en säng och att kostnaden för den tredje personen skulle betalas på plats.
Bodde här 2 nätter i mars 2019
Svar från Lisa 15 mars 2019
Dear Patrik, Thank you for your feedback. The fees are actually posted very clearly and hotels.com has the amounts posted, the actual amount is $60.00 but we discounted it to $40.00. We hope we can welcome you back soon

8/10 Bra

Camilla, Stockholm

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i november 2018
Svar från SMM 5 dec. 2018
Thank you for taking the time to review the hotel.

10/10 Fantastiskt

MIchael

Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i november 2018
Svar från SMM 5 dec. 2018
Thank you for taking the time to review the hotel. We are so pleased to hear you enjoyed your stay

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verklig pärla
Helt fantastiskt på de flesta sätt, var lite slitet men inget som störde mig. Egen balkong, kan tänka mig utsikten högre upp i huset. Nära till stadens alla möjligheter. Tunnelbana ca 3 minuters promenad därifrån och buss precis utanför.
Svar från General Manager 13 mars 2017
We appreciate you taking the time to share your positive experience at The York by Swiss-Belhotel. I am very pleased that you had such an enjoyable stay and I look forward to welcoming you back in the future.

8/10 Bra

Nina

Gillade: Renlighet, personal och service och rummets bekvämlighet
Fräscht och bra läge
Snyggt bra med gym samt läge
Svar från General Manager 13 jan. 2017
Thank you for sharing your feedback following your recent experience at The York by Swiss-Belhotel we look forward to seeing you again soon. Kind regards Sam

6/10 Okej

Gunnar, Göteborg

Gillade: Renlighet
Äldre par
Rummen var lite slitna, Bra läge
We appreciate you taking the time to share your positive experience at The York by Swiss-Belhotel. I am very pleased that you had such an enjoyable stay and I look forward to welcoming you back in the future.

8/10 Bra

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bra men en hel del brister.
Bra lägenhetshotell på mycket bra läge. Rumets inredning var delvis ny och fin, delvis gammal och sliten. Städningen såg bra ut men tittar man i hörnen, ovanpå torktumlaren så är det inte så bra, dammigt och smutsigt! Värst var väl att det låg ett par gamla underbyxor i garderoben och även plastpåsar från tidigare gäster. Wifi var ett plus, bra när det funkade men det strulade ofta och eftersom TVn gick över nätet så la även den av med jämna mellanrum, väldigt irriterande. Parkering finns men dyrt! $30 och man har mage att lägga på ytterligare 2% för att man betalar med kort, det står det ingenting om på Hotels.com! Anländer man med bil är det väldigt besvärligt då det sällan finns plats att stanna utanför hotellet. Slutsats, bra men man borde bry sig om detaljerna.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Sandra, malmö

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
kanon
Bra läge!

10/10 Fantastiskt

Anita, Oxie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toppenhotell med nära till allt!
Hotellet ligger perfekt till, nära Wynyard tågstation och med gångavstånd till shopping och Sydney akvarium. Tvättmaskin och torktumlare i badrummet toppen! Stor lägenhet med bra köksutrustning och möjlighet att beställa frukost på rummet. Poolen och bubbelbad ger härlig avkoppling mitt i stan! Hotellpersonalen mycket trevliga och servicesinnade!

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sven o Ann-Katrin Lassen
Utmärkt läge i centrum av Sydney med gångavstånd till det mesta, som Operahuset o hamnen, samt handelsgatorna George street

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet

8/10 Bra

Tan

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Lady at the reception with blue hair and eyes was lovely when we checked in at 10pm. Instructions to find parking was easy. Hotel 2-3min walk to Wynyard station. The hotel is a little old and could definitely use some TLC but overall, I would say pretty value for money.
Bodde här 3 nätter i maj 2024

8/10 Bra

Arthur

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I really liked this hotel. They were able to get me an early check-in, which was very welcome after 22 hours of flying. I stayed twice in the span of a week, and was also able to store my luggage between stays. The rooms were huge, and had nice balconies. The shower was excellent (showers are a big deal for me). There were plenty of bars and restaurants nearby, as was Darling Harbor. I’d def purely stay there again. I just gave to figure out how to get back to Australia.
Bodde här 2 nätter i mars 2024
Svar från The team 22 maj 2024
Hi Arthur,thank you for the complement we aren't a hotel but a serviced apartment so great to be recognized as better. Good news an all your experience and your welcome back to Australia any time!!!

4/10 Dåligt

Jackelyn

Reste i grupp
Gillade inte: Renlighet och boendets skick och faciliteter
We were really disappointed with the cleniness of the property, the room smelt like urine and the bedroom carpet had the terrible smell of urine. the bathroom was not very clean, the overall cleanliess of the room wasnt great. The reception didn't tell us the address of the parking lot when we first enquired about it. so went to the wrong address had to call the reception number multiple times to find the car park and then navigate how to enter the car park as signage is extremely unclear. The lift was broken so didn't know which floor you were on. im glad we only stayed 1 night. walking distance to Brangeroo restaurants was good.
Bodde här 1 natt i maj 2024
Svar från The team 22 maj 2024
Dear Jackelyn,Thank you for the review and comment and very sorry to hear about the property. We have a map on our website and clear images. The lane way is not marked as a road or street by the council so the direction are best on google maps. We wish it was more clear for our sake as well

10/10 Fantastiskt

Karen

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This place was amazing. Reasonable price and excellent facilities. All the employees we encountered were friendly and helpful. Our room had a great view, kitchen even a washer and dryer. If you are going to Sydney and need to be near Circular Quay, this is the place to stay.
Bodde här 1 natt i april 2024
Svar från The team 22 maj 2024
HI Karen,We are glad to hear about your stay and comments being close to the action is a real plus! VIVID is just around the corner so being here in the action is even better.

8/10 Bra

Dianne, Caralina

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Well appointed unit which was close to Circular Quay. Friendly staff and very clean. The only issue that the entrance is on Jamieson Street and isn't noted on any advertising. This made it a little difficult for us because we arrived late and weren't familiar to the area.
Bodde här 1 natt i maj 2024
Svar från The team 14 maj 2024
Dear Dianne,thank you for the review and comments. It is great to hear the staff were friendly and welcoming. Sorry to hear about he entry we do have main street access on Jamison and on the side of York street and we also have a rear entrance car parking lane.

10/10 Fantastiskt

Stephen

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We liked the size of our apartment and the level it was on (Level 26) Liked the service by Shari in looking after us. Liked the spa and pool area (pool cold though and spa stopped working) Liked the area the hotel is in although it can be noisy with traffic, construction work and air cond plants nearby We disliked the fact the pools were out of service for half the stay. The service people for the pool seemed to take a long time coming and then fixing the pools.
Bodde här 7 nätter i maj 2024
Svar från The team 14 maj 2024
Dear Stephen,thank you for the review and comments it is great to hear that Shari looked after you. She is a new team member and have been doing a great job settling in.

8/10 Bra

Gordon

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
It is super easy to get around the city with trains, trams and ferry’s all in walking distance. Our room was clean and quiet. The staff were very helpful
Bodde här 6 nätter i april 2024
Svar från The York Team 3 maj 2024
Dear Gordon,Thank you for taking the time to leave us your valuable feedback, this will help us to improve our service offering into the future! We are glad that you loved the location of our hotel which is very central and staff were very helpful during your stay.

6/10 Okej

Ross

Affärsresenär
Gillade: Renlighet
This is an old building - and looks to have been converted from apartments to a hotel format. It is showing its age.
Bodde här 1 natt i april 2024
Svar från The York Team 3 maj 2024
Dear Ross,Thank you for taking the time to leave us your valuable feedback, this will help us to improve our service offering into the future! Yes building is quite old but well maintained and most of the rooms are getting refurbished too.We hope you will consider staying with us again sometime in the future

8/10 Bra

Shazil

Nice location
Bodde här 4 nätter i april 2024
Svar från The York Team 3 maj 2024
Dear Shazil,Thank you for choosing to stay with The York by Swiss-belhotel. Thank you again for taking the time to share your feedback. It will help our operations to strive for excellence. On the other hand, we are glad you had a memorable stay and we are looking forward to seeing you again to show our progress

10/10 Fantastiskt

hironori

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
備え付けの食器、調理器具が手入れされていなかったので、一点差し引きました。施設、部屋は綺麗に維持され、快適に過ごすことが出来ました。 オペラハウス側の散策に徒歩で出かけることができ、地下鉄・トラムも近く、立地は良いと思います。スーパーも近くにあり、便利です。
Bodde här 2 nätter i april 2024
Svar från The York Team 1 maj 2024
Dear Hironori,Thank you for choosing to stay with The York by Swiss-belhotel and for your high regards for our hotel. Please accept our sincerest apologies as your stay was affected due to cooking utensils were not maintained will. We will pass on your feedback to the relevant team for improvement . Thank you again for taking the time to share your feedback. It will help our operations to strive for excellence. On the other hand, we are glad you had a memorable stay and we are looking forward to seeing you again to show our progressRegards,

6/10 Okej

Robert

Gillade: Renlighet och bekvämligheter
The sliding door to the outside was broken and the hot tub was not working, but otherwise good.
Bodde här 2 nätter i april 2024
Svar från The York Team 26 apr. 2024
Dear Robert,Thank you for taking the time to leave us your valuable feedback, this will help us to improve our service offering into the future!We regret to hear that there were few maintenance issues on your stay we will pass your comments onto the relevant team for their consideration.We hope you will consider staying with us again sometime in the future so we can turn this experience around for you

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Employees were very kind and helpful
Bodde här 2 nätter i april 2024
Svar från The York Team 26 apr. 2024
Dear Michelle,Thank you for your PERFECT rating and We appreciate your kind words. We're glad to hear you had a positive experience.We look forward to welcome you again !

8/10 Bra

Zoran

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great value, nice, large apartment in a great location
Bodde här 2 nätter i april 2024
Svar från The York Team 1 maj 2024
Dear Zoran, We appreciate your kind words. We're glad to hear you had a positive experience and value the time you took to provide feedback. We look forward to welcome you again.

10/10 Fantastiskt

Jill

Reste med familjen
Gillade: Boendets skick och faciliteter
Location, friendly/helpful staff, spacious accommodation. Light bulbs required in some lamps, poor lighting. The pot lights not the same and should dimmable. Otherwise great stay and would highly recommend.
Bodde här 3 nätter i april 2024
Svar från The York Team 1 maj 2024
Dear Jill,Thank you for choosing to stay with The York by Swiss-belhotel and for leaving such a magnificent review. We are very pleased that you had a wonderful experience with us. We feel elated thanks to your kind and beautiful feedback. We will let the team know that our efforts are being seen and are also appreciated.

8/10 Bra

Sherri, Martinez

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean and comfortable.
Bodde här 4 nätter i mars 2024
Svar från The team 12 apr. 2024
Dear Sherri, wonderful news you enjoyed you stay with us thanks so much

8/10 Bra

Sherri, Martinez

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Convenient location. Friendly staff. Clean and comfortable room.
Bodde här 1 natt i april 2024
Svar från The team 12 apr. 2024
Sherri,this is great new so glad the team are attending to your needs

8/10 Bra

Julie

Reste med sin partner
Property needs to be cleaned more. Very thick dust to top of walls and all power points. Tv was old and did not work on some channels if the blinds or window was open. No ability to watch anything but general chanels. Good size but needs a little modernising.
Bodde här 3 nätter i april 2024
Svar från The team 12 apr. 2024
Dear Julie we will attend to this cleaning as soo as possible and sorry for the inconvenience here. Tv has been rescanned and all good

8/10 Bra

Don

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff was very friendly and helpful.
Bodde här 6 nätter i april 2024
Svar från The team 11 apr. 2024
Dear Don this is good to hear and thanks

6/10 Okej

Hyun

Bodde här 2 nätter i april 2024
Svar från The team 11 apr. 2024
Dear Hyun,Thank you for the review

10/10 Fantastiskt

Hardee

Gillade: Renlighet och boendets skick och faciliteter
The property was located in a central area with nice amenities.
Bodde här 3 nätter i mars 2024
Svar från The team 10 apr. 2024
Dear Hardee,Thank you for your review and comments and so glad you enjoyed all the amenities

6/10 Okej

Jacques, Vaudreuil-Dorion

Reste med familjen
Besoin d'amour sur l'entretien
Bodde här 1 natt i april 2024
Svar från The team 10 apr. 2024
Dear Jacques,thank you for your feedback and hope you enjoyed the holiday out from France . We are working on the improvements

10/10 Fantastiskt

RYUSHIRO

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This hotel was Good to access everywhere. Room was clean and staffs were so kind.
Bodde här 5 nätter i mars 2024
Svar från The team 5 apr. 2024
Dear Ryushiro,Thank you for the review and grateful for your support

6/10 Okej

Wai Ling Edna

Reste med familjen
Gillade: Renlighet
I never experienced such bad quality mattress and pillows.
Bodde här 4 nätter i mars 2024
Svar från The team 5 apr. 2024
Dear Wai Ling we have replaced the pillows and making improvements to the bed

2/10 Väldigt dåligt

Jill

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Poor checkin in process. Reception on his phone texting during checkin. Balcony dirty with cobwebs all over balcont area. Obviously not cleaned. Property wanted to charge $50 to check out one hr after checkout time
Bodde här 2 nätter i mars 2024
Svar från The team 3 apr. 2024
Dear Jill I am very sorry to hear the team was on the phone, ic might have ben mistaken for our duty mobile which we use to communicate with other departments? as staff should not be on their personal devises at all. We are very sorry for this lack of attention.

6/10 Okej

Jovana

Affärsresenär
Gillade: Renlighet
The communication with staff was a bit slow. Example- still waiting for the invoice to be provided.
Bodde här 7 nätter i mars 2024
Svar från The team 5 apr. 2024
Dear Jovana,thank you for the review it is had to send you an invoice when your booking comes through a online travel agent Expedia will be able to send this to you?

10/10 Fantastiskt

Jarrad

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från The team 2 apr. 2024
Thanks jarrad,for the 5/5

8/10 Bra

Michelle

Reste med familjen
Gillade: Renlighet och bekvämligheter
Very spacious but not overly modern. Great locationand city views.
Bodde här 2 nätter i mars 2024
Svar från The team 11 apr. 2024
Dear Michelle,thank you for the review and comment great to have had you stay, apartment are more classic and not to modern

6/10 Okej

Glynn Maxwell

Gillade inte: Boendets skick och faciliteter
Great location, hotel is a little rundown and could do with a refresh, one particular staff member rude.
Bodde här 2 nätter i mars 2024
Svar från The team 2 apr. 2024
Dear Glynn,thanks for the review and comments we are working with investor to get the apartment in a better condition

6/10 Okej

Cheryl

Reste med sin partner
Gillade inte: Bekvämligheter
It was quite tired Even though we had housekeeping daily, they simply tidied and didn’t bother to clean, no vacuuming or washing floors The shower wasn’t clean etc
Bodde här 14 nätter i mars 2024
Svar från The team 2 apr. 2024
Dear Cherly,I am sorry to hear about the cleanings, this is not good enough and our team must do better.

6/10 Okej

Hoi Hin

Gillade inte: Renlighet
Bodde här 1 natt i mars 2024
Svar från The team 2 apr. 2024
Dear Hoi Hin,Thanks for the review and glad you stayed with us

8/10 Bra

Liann

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från The team 28 mars 2024
Dear Liann,Thank you for the review and comments great to have you stay and look forward to your return.

8/10 Bra

Murray, Blind River

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
It was very nice to have a full apartment with kitchen facilities and laundry. The units need a little TLC but everything is clean, works well and is as advertised. The hotel is conveniently located so that it is a quick walk to The Rocks, Circular Quay and Darling Harbour. The pool area and hot tub is very nice and well kept with convenient access. We would stay here again.
Bodde här 5 nätter i mars 2024
Svar från The team 25 mars 2024
Dear Murry,Thank you for your review and comments and so glad even though we have older style apartments that they are large, we have great facilities and we are close to the amazing sites of Sydney.

10/10 Fantastiskt

KEWWON

Reste i grupp
Gillade: Renlighet
Gillade inte: Bekvämligheter
Kind crew
Bodde här 7 nätter i mars 2024
Svar från The team 25 mars 2024
Dear Kewwon,Thank you for the review and glad you enjoyed the stay