Lägenhetshotell i Sydvästra Houston

“Hotel was recently refurbished. Elevator and ice machines do not work. Booked a room with jacuzzi tub - that apparently doesn’t exist. Still advertising jacuzzi rooms on their website. No reduction in the price for the higher room rate charged, just given a standard room. Staff were pleasant but could not offer a resolution and could not reach the Manager by phone, mid afternoon. Shuttle was prompt and efficient. We would not book here again although the rates are reasonable for an airport...

“Everything was what it said it was. Will be back in December”

“Breakfast was a joke. No juice in the dispenser; said they forgot to place an order. Hot meal consisted sausage and biscuits. I called a day prior to my arrival and was approved for early check-in; When I arrived, was told that they do not allow early check-in. Ice machine was out of order. One Tennant complained about roaches on the wall and floor in his room. And the list goes on...”