Hotell nära The Lovin' Cup

“Dear Expedia, I cannot possibly give a positive review when I notified you of my situation- that our flight was canceled for more than 30 hours. How could I stay in New York when I am stuck in Florida, missing my grandson’s Cooperstown Dreams baseball tournament. My reservation should have been canceled and refunded.”

“This was my first time at the hotel. The lobby area was nice but my room was really nice. I really liked that it have a living room area as it was my first time in a king suite. The room was very clean. I definitely will be staying there again. Also the staff were friendly so that made the stay even more enjoyable.”

“A perfekt place to stay at. The service, the breakfast an the room were really the very best.”

“Lisa at the front desk was very friendly and pleasant to chat/interact with, especially given my arrival at the property around 1:00 AM local time. She was super helpful and exceptionally clear in the instructions provided at check-in. The property itself is brand new, and the rooms are comfortable and well-appointed. My only complaint is that the body soap in the shower dispenser was depleted, and shower water splashed all over the bathroom floor. Plus, hotel parking was slightly limited in the...

“Very cozy place that was a perfect distance to get to downtown Spencerport or some of the other restaurants down Ridge Road. Very clean room with an updated bathroom. It isn't a large room, but it was perfect for what we needed.”

“Loved it! Clean. Welcoming ! Will visit again”

“Vi är inte nöjda med städningen. Det kändes inte rent, en dag hade städpersonalen missat att bädda med överkast (det låg på en stol) och lakan var felbäddade i båda sängarna. Mögel på AC:n. Slitet och väldigt hårda sängar. Trevlig frukost, bra tvättmöjligheter. ”

“Staff was friendly and helpful. Location was perfect for visiting the Strong Museum. Food at breakfast was good. Food at in house restaurant was good. Beds are very uncomfortable. Bathroom sink did not drain, but fixed quickly once brought to attention of management. Floor in room entrance and bathroom was very dirty upon checkin. Asked for cleaning staff to clean it, but it was not addressed. Pool water was uncomfortably cold to swim in. Therefore unable to use the amenity more than...

“Mycket välskött hotell med rymligt och välstädat rum. Fint skick. Bra frukost. ”

“Städerskan frågade om det "behövdes" bäddas i sängen....? Frukosten spartansk med Europeiska mått - plastbestick - papptallrikar - svagt urval. Man bygger om och det var lerigt och skitigt runt om vilket drogs med in i hotellet. Stod containers på baksidan och såg allmänt byggarbetsplatslikt. Svårt att förstå att man tar så mycket betalt när man är i ett sådant skede. Finns inget att göra i hotellet. Saknas restaurang, bar och någon typ av "aktivitet".”

“Expedia sold me a room that was not available at the hotel the pictures were deceiving and the room was more expensive compared to the room i was given. The hotel did not know what room my expedia reservation was for. Literally had no other option for my handicapped mother. The hotel did give me a room with 2 beds vs the room with 1 bed for a reservation for 3 people. The hotel suggested i contact Expedia and they would support a refund but without notice I didn't have any other last minute...

“Very good hotel. Fresh, great location. Quiet area. Restaurant nearby.”

“Great”

“Nice view of Erie Canal. Reasonably nice place. Nice amenities nearby”

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