Hotell nära The West Woods

“Excellent place to stay! Great location. Very friendly staff! Highly recommend this place! Thanks”

“The front desk was welcoming and very helpful on arrival. All employees were friendly during our one night stay. Breakfast was adequate for us. Cereals, oatmeal, yogurt, muffins, bagels, toast, hardboiled eggs and juices and milk, coffee and tea! I will stay here again when we visit family in the area,”

“The parking lot house several abandoned cars. The elevator last inspection expired 8/20/2022. The building smelled of marijuana . The breakfast counter area was dirty, along with the hallways. The pool was not cleaned or available for use. They had a handwritten note on the pool door stating, “Closed No Chemicals “. I would not recommend having them on our travel site and I hate that I booked it from the pictures that Expedia shared and their pool. When we go to the Cleveland area we enjoy...

“Friendly staff, free breakfast, close to Bob Evans Sausage, and a gas station for late night snacks.”

“N/a”

“Allt var perfekt. ”

“I've enjoyed this location a few times & highly recommend it! Easy parking & breakfast & of course the BEST beds! Staff was super helpful as well!”

“We checked in at approximately 4 PM. We were assigned a room on the first floor. They don't have screens in their windows so there were flying insects in the room(the area has a bug called a Midge). There were a handful of them smashed on the counter of the bathroom and on the walls as the window was left open before we arrived. Also, the TV did not work at all except for the guide, but you could not change channels or adjust the volume. The sheets and pillow cases were stained. I do believe...

“Clean rooms nice staff easy check in”

“The room was clean and looked new. We did not pay for the breakfast.”

“Overall good place but understaffed.”

“booked a room with a jacuzzi. i was really looking forward to it but it was leaking when i tried to use it. I was asked to turn it off and maintenance would get to it the next day. maintenance never got to fixing it during my stay and I didnt get to use what i payed for”

“The room was awesome& I definitely will be using them again when I go to Cleveland to visit my sista! I didn’t like that Expedia or the hotel allowed a single female to be in an adjoining room! I didn’t ask for another room. They said they were full.”

“Staff was amazing very nice and pleasant”

“Spacious clean room that felt very updated. Front desk staff was very welcoming. But only one elevator was working for a six story hotel and its floor was often wet from kids using the pool. But my chief complaint was breakfast. It runs until 10:00 and we showed up at 9:30 and so much food was already gone. No fruit whatsoever. Practically out of waffle batter. Out of oatmeal and hard boil eggs as well as Greek yogurt. Hot breakfast was very good but no fruit?!”

“Breakfast area was very clean and organized and the staff, she was very pleasant and helpful.”

“We got to the hotel and there was no one at the desk. We waited 20 minutes along side 4 other families waiting to check in. The phones were ringing off the hook getting no answer. When the woman finally did return she was short and rude and never even try to apologize to anyone for their wait. We get to the room and there were only 2 little towels. When I asked for more we got attitude and eye rolling. And the whole place smelled like weed. Will not be returning.”

“I thought this was free breakfast. While the room was nice, the shower head is outdated and no water pressure at all. What usually takes 15 minutes to shower including giving time for conditioner to do its job, took me 40 minutes because of poor/ lack or water pressure. Not Good when and if you are on time crunch or even at regular pace. The room can also use some pamphlets on what guest can do in cleveland downtown or around the area of hotel, including resteraunt. It's on 3rd party website...