Hotell nära University of Michigan Museum of Art

“Fantastic customer service, perfectly located, super clean, comfortable rooms”

“I only stayed one night, but all of the staff were excellent- consistently helpful and ready to answer any questions. The valet parking was so convenient and easy to pay for via a link sent to my phone- it made it easy and I didn't even have to download or sign up for anything. The facilities looked like they were all in good shape, the room was bigger than I needed. I was disappointed that the bathtub was very small and shallow (considering the room name mentioned the tub, I'd been hoping for a...

“We stayed for two nights and as said in the advertisement of the hotel could we expect daily cleaning. Coming back from business on day two we found the room not to be cleaned. We went down and asked why. Our story ended with the manager asking the police to eskort us out within 10 minutes . We left ,and went for another hotel in Ann Arbor. Still they keep charging me valet parking twice and the deposit which they use to have as a safe if something breaks down. ”

“I liked the staff and their customer service. The valet parking arrangement is a bit overpriced and overdone. First you have to sign in to a link to pay and then the 3rd party charges a service fee and then they add a request for a tip. Too expensive and cumbersome.”

“Went for college bisit. Walking distance to University of Michigan and to restaurants.”

“Room was as advertised. Very spacious. Room and common area very clean. Staff was friendly.”

“Perfect for a nights rest”

“Great location.”

“It was a great stay and the hotel is the perfect location as well. Enjoyed the breakfast in Weber's restaurant.”

“The checkout lady on the day I was leaving was so cold and rude zero personality. Customer Service is not a good job for her.”

“This was a good place to stay close to Ohio State University. Placed our reservation on line. The signs say Fairfield but once we got inside the desk clerk said welcome to the comfort Inn by Marriott. Very confusing. Cleanliness and upkeep of the property was fair at best. I think the upkeep was the biggest problem making it look less clean. It was a nice room and comfortable bed but the bathroom light was attached to the fan and it squealed for a long time after being turned on. Finally the...

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“No bathroom amenities and the bathrooms need updating.”

“Initally we were very happy with the stay, great clean room even though the tv didn't start. Fresh bathroom. We stayed 3 nights and the last night there was a birthday party and people were shouting and running in the corridor all night. At 11 pm I went to reception and the guy there said that there had been a party and he asked if we could change room (!). It was our last night and my son was already in bed, we had all our stuff out. Of course we do not want to change room. At 1 am it was still...

“I didn't get to stay during this work weekend, due to my boss had a family medical emergency! I paid ahead for two rooms plus the insurance and didn't know until the last minute we were not going to Ann Arbor for this trip. I cancelled thru Expedia, I cancelled thru Spark. But no one would reimburse my Bosses credit card. I shouldn't have to go thru the insurance company to get my money back. We didn't stay, the rooms were open for someone else to stay in, they still could've been filled...

“This is a lovely hotel, very clean. The staff is very pleasant and kind. The breakfast is great and I would highly recommend it. It is very reasonable and a good value for your Stay.”

“Clean room. Great size and kitchen. My only complaint is that the water pressure in the shower is awful!”

“Hard to find entrance, no bar area, no coffeemaker in room and no Philly at breakfast ;) I’ll pick another place next time again”