B&B i Uonuma

“We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

“Easy walking distance to the ski hill. Breakfast was good. The room was clean and staff were nice.”

“Very friendly staff. They accommodated all our needs. Thank you for the great stay!”

“不錯”

“友達と5人でそれぞれ予約して3部屋を とりましたが、電話で問い合わせをして 仲間だと伝えたら、 快く近い部屋を用意していただいたり 食事も5人がちゃんと一緒になっていて 対応に感動しました 気持ち良く滞在でき、素晴らしかったです ”

“食事、客室、施設からおもてなしまで、全てが上質な旅館でした。”

“Positives: 1: staff exceptional, friendly and helpful. 2: very, very clean and comfortable; 3. Stunning location. I think all the rooms have lake view (which is across the road). Once the leaves are out it might be more obscured, but stil have a beautiful wilderness-type feel; 4 right on the yumoto onsen Tobu bus line. Easy to get to and from everywhere on that line. Busses run every 1/2 hour or so but the last bus drops off around 7pm, so it’s not a late night; 5. Indoor and outdoor onsen: I...

“離雪場超級近，出民宿就是，環境乾淨，酒店附近景色很美, 一樓食堂的早餐非常好吃”

“4度目の利用です。しばらくぶりの宿泊でしたが、お部屋がリニューアルされていて、とても気持ちよく過ごささせて頂きました。部屋の露天風呂も以前よりも大きくなっていて良かったです。お食事も何の不満もなく、季節を感じられるメニューで素晴らしかったです。また、来訪したいです。”