Hotell i Velingrad

“Very nice and friendly owner 😊”

“This hotel has everything, t they have thought of every single detail from baby food in the restaurant, robes for children and adults, to kids indoor play area supervised 9am to 10pm... and you can leave your child while having breakfast or dinner. Very well organized, great pools and food, walking to trails in the forest. My kids didn't want to leave”

“Excellent amenities, very courteous people, tasty food. We had great relaxing vacation and enjoyed the mineral pools and offered massages. Really recommended hotel and staff ”

“The spa area was ok, as well as the treatments, however the treatments were all shorter than stated. The main issue was that not too many of the staff spoke English, which would be expected at a 5 star hotel. Those who did though were friendly. Also the hairdryer in the room got overheated every minute which isn’t optimal for a spa hotel, however the staff did send a new hairdryer to the room which was working sufficiently when asked about this. ”

“Overall was an amazing experience. Everything was perfectly thought out, cleanliness was at the highest level. The food in the restaurant was very tasty with a great selection. ”

“Located near the Kleptuza lake in Velingrad, Bulgaria, this place is perfect to visit with your adult parents - the aqua jets are designed to massage the entire body, and specifically feet, shoulders, and back, parts that need the special mineral water treatment, so the peripheral nerve system is reenergized. The local food is fresh and delicious, and the staff is very friendly.”

“The room was big enough for 3 people and very clean and had everything we needed for our stay. And the location was excellent, in walking distance of great restaurants and the gondola. The staff were wonderful, so friendly and helpful.”

“Stor och fin lägenheten i förhållande till priset dock var service och bemötande mycket dåligt. Vi fick byta lägenhet dag två då det läckte in vatten genom taket i den vi bodde i först. Den vi fick istället var äldre, klart mindre och saknade balkong, öppenspis och tvättmaskin. Detta påpekade vi för hon som stod i receptionen och förväntade oss någon form av kompensation men vi fick inget. Vi bad även henne ta detta med sin chef men vi fick ingen återkoppling alls. Även deras transport fram...

“Trevlig personal. Super mysiga rum med balkong mot bergen och öppen brasa. Frukosten var blandad bulgarisk och continental, med något nytt varje morgon. Lungt och tyst, med gångavstånd till centrum och huvudgatan.”

“Vi var tre familjer som bodde i hotellet. Mitt rum skulle varit "delux", 40m2, var under 30. När jag frågade fick jag veta att det var kökvrå på rummet som uppgraderade det. Aldelles riktigt det var mikro, diskho och spisplatta där men inga redskap. Bra frukostbufe om man hade tur och kommit direkt efter påfyllningen. Symbolisk städning. Undermåligt ski room, trevlig pool men handdukar saknades. Skidbacke och lift i direkt närhet som är ett stort pluss.”

“good place - excellent breakfast, clean and worm we liked it! ”

“hotel calme,un peu à l'écart du centre ville. les équipements sont un peu limite...notament la douche qui inonde à chaque fois la salle de bains connexion wifi pas toujours de qualité”

“The location is good, parking facilities in the basement (extra charge), pool and sauna ok, too crowded at breakfast and dinner and food not great. Skiing area is nice but the waiting for the gondola to go up the mountain is at least 1,5 hrs between 8 am - 11.30 am (not enough capacity during popular skiing times such as February).”

“Hotellet jättefint med utmärkt frukostbuffé. Infrastrukturen runt hotellet var dock bedrövlig med bara grus och sten och pågående byggarbeten.”

“Skønt og dejligt ophold. Alt var fint og lidt eksklusivt. Skønt med spa og sauna og fitness.”

“Clean room, excellent friendly staff lovely food ”

“We arrived after a 3-day hiking trip in the Pirin National Park, dirty and tired, so the spa of the hotel was a pleasant experience. The room was nice and clean, with good coffe available in the room which was welcome after drinking Nescafe for a few days. The breakfast buffét had lots of options and everything was as expected on this point from one of the best hotels in Bansko. ”