Spahotell i Vetralla

"Room was dirty, everywhere hair on the floor, the refrigerator wasn’t clean at all, after flushing the toilet it ran the whole night, warm water for the shower lasted 2-3 minutes (not great when you booked a room for 4x), the Hotel doesn’t have an own pool, looking at the pictures you are ver much mislead! Breakfast is made with the most cheap products… Such a pity when tourists end up in such a hotel, it’s a disgrace for Italy and Rome. The Hotel should simply close down or totally renovate or praise themselves as 2 stars Hotel with much cheaper prices."

"A 3-star establishment claiming exclusivity. Very few amenities were as described. Beds were the hardest since the Roman age. Possibly made of tufa! Lights did not work. Smoking seeped in to the room from who knows where. Breakfast was really below par. Tried to charge 5 euro per night for on site parking just outside our room. The pictures in the ad are false. There is no access to the sea anywhere near the hotel. The annex where we booked in good faith is 2-star standard. Very small room. Staff was friendly but the hotel is not good at all. It said check in time at noon, we arrived just after 12.00 and was made to wait for 50 minutes. Do not recommend this hotel at all. "

"Hotellet fanns inte kvar utan vi fick checka in på Hotell Mercur. krångligt blev det när vi ingen information fick från Hotel.com om detta. Men Mercur hade parkering, ac,frukost och middag men det var en trasig toalett som inte blev lagad under vår vistelse utan vi fick gå till gemensam."