Golfhotell i Villa de Vallecas

“We were very disappointed that the pool was closed during our stay. The staff were extremely inflexible about allowing children into the spa even for a short time, which meant we couldn’t enjoy any swimming. I specifically booked this hotel because of the pool, as it is a central feature on your website. I traveled all the way to the spa solely for the pool, and it would have been very helpful if it had been clearly indicated that the pool was closed—there was no notice or text about this. We...

“Allt var bra”

“Det var den, chauffören körde väldigt snabbt och över minst 10 speed bumps i 60kmh vilket var mindre trevligt ”

“We stayed one night as we had a transfer overnight during overseas travel. We had a disappointing experience with the hotel’s airport shuttle (the reason we chose this hotel). I was told to call when we were at baggage claim, so I did, but they said we had to be curbside. So I called again when we were curbside and they said they were sending someone now. After 40 minutes had passed with us standing outside, we back called for an update and they said the driver hadn’t left yet but was leaving...

“Novotel är en välkänd hotellkedja, och Novotel Madrid Centrum har ett mycket bra läge – nära stadens centrum, med smidig kommunikation till centralstationen och en lugn omgivning. Tyvärr levde rumsbekvämligheten inte upp till förväntningarna. Det saknades grundläggande bekvämligheter som tofflor, duschmössa, skohorn och servetter. Jag bodde i rum 4137, där sängen var sliten och lutade utåt, vilket gjorde det obekvämt att sova och ledde till huvud- och ryggvärk. Jag hoppas att hotellet ser över...