“The check in staff was good. Our room smelled odd after entering. The toilet wouldn’t flush. When my husband went to front desk he was handed a plunger and gloves! That didn’t work so after going back to the front desk we were given another room and told that someone flushed a rubber duck. In the new room that was right next to the dinging elevator when I went to use plastic cup for water it had used toothbrush head in it! We will never stay at Holiday Inn Express again!”
“The check in staff was good. Our room smelled odd after entering. The toilet wouldn’t flush. When my husband went to front desk he was handed a plunger and gloves! That didn’t work so after going back to the front desk we were given another room and told that someone flushed a rubber duck. In the new room that was right next to the dinging elevator when I went to use plastic cup for water it had used toothbrush head in it! We will never stay at Holiday Inn Express again!”
Alan