Hotell nära Agnes Robinson Waterloo Public Library

“Friendly staff, clean room but maid service only every other day. Breakfast good, and server working hard. Brian really nice to us, treated to some snacks. We had a number of rooms for a family reunion. Hope to be back next year.”

“This hotel was really nice and friendly staff. However my rating goes down since I was told to ask the personell when breakfast close on New years day and the told me wrong so we a family of 5 with 3 kids had to go by bar to a local cafe for breakfast. Really a bad experience.”

“A little noisy. Thin walls and loud AC.”

“Nice room. We had kind suite man floor. Only wish the breakfast lasted till 10 as it’s over at 9☹️”

“Nice hotel-quiet at night-breakfast was good-located in a nice area”

“I loved the kitchen, however the elevator stopped working the last 4 days of my trip! staff were nonchalant about it. I will stay at a hotel with daily housekeeping services. Cleanliness is top priority for me. I had to haul 3 suitcases down the stairs at checkout. The gym sanitary wipes were out all 9 days of my stay.”

“Great place to stay”

“Great!”

“Great staff, great rooms . Good breakfast”

“The entire building looked like it was abandoned. No signage in the building. The entire first floor was under construction. Can’t use the exits anywhere except the front entrance. No parking out front because it is roped off for the workers to do their work of painting in the building. There are no doors on the back of the building where we are all forced to park, in between construction trucks and dumpsters. Tried to use the laundry room and there were clothes in the washer that were...

“Väldigt snål frukost utbud.”

“Ok”

“Lights in the room were inoperable, stains on the sheets. Unable to control the temperature, was freezing cold. Maintenance had to bring a portable heater. The first one quit working shortly after the maintenance man left, he had to bring a second one. The upholstery on the arm chair was disintegrating. The dock around the pool is chipping away. I asked the manager for some sort of compensation, but he insisted there was nothing he could do. I have stayed at this property many times, but this...

“Amenities were very lacking. No coffee bar provided. Coffee in room never replenished! We had to ask to have the room cleaned and they only did a cleaning twice in our 6 night stay!”

“Great hotel. Perfect for families. Wonderful pool for kids, great breakfasts, very clean, close to highway to get anywhere you need to go.”

“We had to wait 1/2 hour for someone to return to the front desk before we could check in. The sidewalk at the front was chipped, broken, and hard to roll carts/suitcases over. The entire hotel, even our room, smelled heavily of cigarette smoke. There was pet odor in the room. The carpeting in the hallways was widely stained. The mattress was sagging toward the center of the bed. The floor tiles in the bathroom were cracked and loose. Even the toilet was loose and wobbly. I have stayed at...