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Recensioner av Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
1053 West Highway 49, West Helena, AR

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 84 av 284 recensioner" "
8 - Bra i betyg. 112 av 284 recensioner" "
6 - Okej i betyg. 44 av 284 recensioner" "
4 - Dåligt i betyg. 27 av 284 recensioner" "
2 - Väldigt dåligt i betyg. 17 av 284 recensioner" "

8,0/10

Renlighet

8,2/10

Personal och service

7,0/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

6/10 Okej

Eva

Thank you for staying with us at Best Western in West Helena. Your feedback is very important to us. Have a good day.

8/10 Bra

Idris

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, quiet & safe.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We booked this room by default because other hotels in the Clarksdale, MS area were sold out, but we were very satisfied. The front desk staff were very nice, and happily gave us a late check out. Limited dining options (mostly fast food), but there was a little bakery a half mile down the road that was a great breakfast choice.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

david

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pleasantly surprised!!!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Lance

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, staff very nice and professional.
Bodde här 7 nätter i mars 2024

8/10 Bra

Gwendolyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Needs to be updated. It shows its age.
Bodde här 2 nätter i mars 2024

4/10 Dåligt

Elvis

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Had problems getting Wash towels. Water coming from the sink never got hot. It took a long time for the water in the shower to get hot. This was in room two twenty six.
Bodde här 5 nätter i mars 2024

8/10 Bra

Angela

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Did like that bathroom fans are really loud.
Bodde här 3 nätter i mars 2024

2/10 Väldigt dåligt

Sharon

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I couldn’t watch TV they told me it would come back on and it never did I asked for a discount and he said all the TV’s were having issues but that didn’t make sense
Bodde här 2 nätter i december 2023

6/10 Okej

Deborah

It was ok
Bodde här 2 nätter i januari 2024

8/10 Bra

Rosalind

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

4/10 Dåligt

Timothy

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The ice machine was broke and they did not want to help me at all at the desk.
Bodde här 1 natt i december 2023

8/10 Bra

Eugenia

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ice machine broke and no heat in 122 room. Directv wasn't working properly in 232 room 😒
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family reunion
Bodde här 2 nätter i november 2023

2/10 Väldigt dåligt

Alisen

Gillade inte: Renlighet och personal och service
Bodde här 1 natt i oktober 2023

6/10 Okej

Verifierad resenär

Gillade inte: Boendets skick och faciliteter
Hotel was ok for a last-minute stay, but plumbing was an issue. The toilet ran intermittently, there was no hot water in the sink or shower, and the bathtub had a very, very, very slow drain.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Lynette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023

6/10 Okej

Estella

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Personal och service
Door was hard to open. Bed was hard as a rock and they didnot replace used towels with clean ones. Otherwise would have been very nice.

4/10 Dåligt

andrea

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When I arrived I interrupted the receptionist & a fellow who were talking outside. They gave me such a dirty look that it shocked me. She got me checked in, I noticed a bunch of work trucks so fellows must stay here that are working on outside jobs? The brown carpets couldn't hide the dirt & dead spiders (at least they were dead). The carpet was so dirty that I noticed that the bottom of my feet were getting soiled so I had to wash then wear my shoes inside. The pool was drained and breakfast had some choices but nothing to rave about. This hotel needs a complete cleaning & paint job. Decent local, just outside of town.

10/10 Fantastiskt

Ronald

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

jesse

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A ok
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Wayne

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It's always a pleasure staying with you all
Bodde här 2 nätter i juni 2023

6/10 Okej

Sean, Altadena

Gillade: Personal och service
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Meyoun

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The young lady at the desk was very sweet and gave good service. My room was clean and nice
Bodde här 1 natt i juni 2023

4/10 Dåligt

marvin

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Nothing
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Roena

Reste med familjen
I was definitely about 30 minutes from my event but so happy we was here as the Leath welcome us the surroundings we're clean nice. Omg those pillow and bed was so comfortable. Definitely gotta what I payed for.
Bodde här 1 natt i maj 2023

6/10 Okej

sylvester

Bodde här 1 natt i maj 2023

4/10 Dåligt

Stacy

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023

4/10 Dåligt

mike

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2023
Svar från Adam 4 maj 2023
sorry for inconvenience however inform to my manager, he already took care. thank you for staying with us.

2/10 Väldigt dåligt

Michael

Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Carla

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was able to change my room from smoking to non-smoking without any difficulty up arrival
Bodde här 1 natt i april 2023
Svar från Adam 4 maj 2023
sorry for inconvenience however inform to my manager, he already took care. thank you for staying with us.

8/10 Bra

Kristofor

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Adam 4 maj 2023
sorry for inconvenience however inform to my manager, he already took care. thank you for staying with us.

10/10 Fantastiskt

sylvester

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sylvester
She was nice i booked a non smoking room she stated that hotels.com. had it as a smoking room. She immediately changed it. Great job thanks!!!
Bodde här 1 natt i mars 2023
Svar från Adam 4 maj 2023
sorry for inconvenience however inform to my manager, he already took care. thank you for staying with us.

4/10 Dåligt

Monica

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2023
Svar från Adam 4 maj 2023
sorry for inconvenience however inform to my manager, he already took care. thank you for staying with us.

4/10 Dåligt

Lisa

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Sleepless night killing bugs. Management seemed concerned and was nice enough to refund our money.
Bodde här 1 natt i januari 2023

2/10 Väldigt dåligt

Audrey

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Roach hotel
My cousin suggested this hotel because she thought they were clean. I was truly disappointed in the room we received. We traveled from Arizona to attend my couain funeral. First night in the room i opened the fridge and there were roaches dead and alive in the fridge. In the bathroom the bathtub was dirty, dead roaches on the floor. The next morning we ran into the maintenance man and he informed us that the rooms were not aupposed to be rented out because the rooms needed work. He was nice enough to come to my room and spray but the TV was still broken. When we asked Anita at the front desk what she can do and whybwould ahe rent the rooms out if they werent auppossd to be rented out all she said was call the manager tomorrow. Anita is working in hospitality I would expected a little more professionalism and compassion. I would not recommend this hotel to anyone.
Bodde här 2 nätter i september 2022

2/10 Väldigt dåligt

Elaina

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I chevjed into room 223 and the toilet was broken and roaches were everywhere. Talked to Anita at the front desk and she said she couldn't do anything about it and the manager waa on vacation until Monday. Talked to the maintenance guy the next day and he said our room shouldn't have been rented out due to it needing repairs and cause of the roacgrs. He did temporarily fix the toilet but we had to still hear the running warer thru the niggt. We traveled from Arizona and it hurt me to my soyl that I had to stay in a place like that for 2 days. I give this property a. 5 out of 5 rating
Bodde här 2 nätter i september 2022

6/10 Okej

Shearah

Reste med familjen
Gillade: Personal och service
The property was clean but there was roaches in the bathroom of the room I stayed in .
Bodde här 2 nätter i september 2022
Svar från jg 19 sep. 2022
Thank you for leaving us your review. Helps us to address the issues. Thank you have a good day

10/10 Fantastiskt

Verifierad resenär

Safe and nice
Had a good stay no problems or issues would stay again. Nice people.
Bodde här 1 natt i september 2022
Svar från jg 14 sep. 2022
Thank you for staying with us and taking time to leave us your review. Your feedback is very important to us. Have a good day.

4/10 Dåligt

Drew

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2022

6/10 Okej

David

Gillade: Renlighet, personal och service och rummets bekvämlighet
TV remote didn't work in first room. Hair dryer didn't work in second room. Air conditioner leaked a lot of water onto the floor in the room.
Bodde här 1 natt i augusti 2022
Svar från jg 12 aug. 2022
Thank you for staying with us and taking time to leave us your review. Have a good day.

8/10 Bra

Dan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quick check in, quiet and restful night, breakfast was fine.
Bodde här 1 natt i augusti 2022

8/10 Bra

Mary

Bodde här 1 natt i juli 2022
Svar från jg 1 aug. 2022
Thank you for staying with us. Have a good day.

8/10 Bra

sylvester

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Weekend
It was nice and clean
Bodde här 1 natt i juli 2022
Svar från jg 1 aug. 2022
Thank you for staying with us. Have a good day.

6/10 Okej

LaShonda

Bodde här 2 nätter i juli 2022

10/10 Fantastiskt

Sheila

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
OVER SERIOUSLY SATISFIED!
Absolutely amazing all the time.
Bodde här 1 natt i juli 2022
Svar från jg 6 juli 2022
Thank you for staying with us and taking time to leave us your feedback. It is important to us. Have a great day.

6/10 Okej

Nasir

Bodde här 1 natt i juli 2022
Svar från jg 6 juli 2022
Thank you for staying with us and taking time to leave us you're rating. It is important to us. Have a great day.

6/10 Okej

Diane, Chicago Heights

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The front desk staff was very nice and accommodating. The bed and pillow were comfortable. The breakfast had sausage links and eggs for those that are low carb like myself . It was disappointing that the pool was not working or available. And the place was definitely rundown with people drinking outside our room since the door opened to the parking area. My brothers room had some flying bugs in their room and she had some bites from something . I did not have this problem
Bodde här 3 nätter i juni 2022
Svar från jg 17 juni 2022
Thank you for staying with us and taking your time to leave us your review. Have a good day.

8/10 Bra

sylvester

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best Western Stay
Mr Nearns was excellent at check in! Very friendly and knowledgeable.
Bodde här 1 natt i juni 2022
Svar från jg 9 juni 2022
Thank you for staying with us and taking the time to leave us your feedback. Have a good day.

8/10 Bra

Unna

Bodde här 2 nätter i maj 2022