Hotell nära Whalton Manor Garden

“Smidigt och enkel inchecking”

“Nice and clean room very close to the AirPort, was perfekt. ”

“Very noisy from corridor to room and smelly bathroom with moldy smell”

“Uppgradering av rum utan extra kostnad, väldigt trevlig och hjälpsam personal, fräscht rum samt mycket god mat. ”

“One of the best hotels in Newcastle city very clean and nice atmosphere, rooms are quite and clean, good amenities and excellent staff. Best in the price”

“Ja”

“Exceptional quality for the price point - I'd expect to pay a lot more for the quality of the accommodation and the outstanding service from the staff. They were attentive, helpful and very friendly and made me feel welcome. Mack (I assume he was the duty manager) went above and beyond and couldn't have been more helpful. What a wonderful place to stay - would highly recommend it. ”

“Vi hade bokat Superior rum men undrar om det verkligen var något "extra" med det. Toan var i ett rum medans badkar, dusch och vask var i ett annat rum. Sängarna var väldigt hårda men vi sov väldigt bra i dem. De hade glömt att boka taxi till oss den morgonen när vi skulle hem och när vi väl fick en taxi och ankom till flygplatsen hade hotellet angett att vi skulle betala för turen fast att det ingick i priset. Frukosten var ingen höjdare.”

“Look, don't get me wrong, it's not terrible by any means. It's just that for a hotel that's trying to play at this level, it struggles with some of the basics. If you're having a short stay there's no housekeeping by default, (which they don't tell you when you arrive) but there's only a small (non-heated) towel rail, so you're going to have soggy towels on day 2. Yes, there was a (small) sign in reception saying this, but it's the kind of thing it would be good for the receptionist to...

“We only stayed for one night. The contact to the Premier Inn before our arrival was very good. When we arrived the receptionist was welcoming and very friendly!!! Just a different receptionist on the following morning wasn't really friendly. Otherwise we had a good experience with this hotel.”

“Facade looks great like reception and front room/restaurant. However, reception staff not engaging at all. Contacted the hotel for a request as celebrating a special day but no response nor from the reception when checked-in. Room is dated and dusty - cupboards/wardrobe has been forgotten together with the skirting boards on the hallways. Breakfast is appalling. Hash brown tasted like fried from an old oil with varied flavours. Food was not topped up. Enquired for a top up for a croissant but...

“Fantastic! The only hotel in Newcastle that reaches good international standard”

“I really appreciate the service and staff and I recommend Holiday Inn .”