Spahotell i Whitby

“New staff from last year. We recognized only two - front desk and massuse (sp?). Food was excellent, but very slow. 90 minute wait for lunch special. Two hours at one dinner and still waiting for main course. Sailboat broken and paddle boards broken by bartenders who should not have been using. Our room had a broken door. We pointed it out and housekeeper said it had been on maintenance’s radar for a while. However. Maintenance came in two days and repaired it completely. These are...

“Excellent Thank you 😊 ”

“This property was clean and quiet. The staff was very nice and the restaurant on the property had very good food. ”

“I wanna give them a 5 star super friendly staff but rooms feel outdated. AC is not working correct even if we tried to adjust and staff helped us to move to another room still same problem. Way to cold air blowing. No proper sleep and feel exhausted. Bed broke aswell and not comfertable. We had to take massage in order to feel relaxed.. food was Ok. But breakfast not worh it. Very poor and boring selection. Better to spend on local cafes / restaurant. Beach was good and clean. ”

“This hotel is a 10/10 ”

“The room was very clean, spacious and the staff Sherlett was amazing and helped out whenever needed and responded quickly. Even with some construction going on the room was very peaceful I will definitely stay again ”

“We found this to be an excellent resort. The beach was beautiful and so was the pool. There were a couple of restaurants plus breakfast was included every day. They also provided a shuttle to two sister resorts that had additional restaurants.”

“Somerset is so good we almost don’t want to write a review so no one knows about it :) Just for comparison we went over the the Ritz and had dinner - it felt cold and soulless compared to the Somerset which had amazing warm families, solid amenities, unparalleled size of units, great beach access, pools for all ages and more. Staff is amazing. Tell your friends just not too many. ”