Hotell nära Wildlife Prairie State Park

“The furniture in the rooms and lobby was torn and stained. Bathtub stoppers were disabled and not able to bathe the children. Staff was not offer any solutions just stating under new management and renovation staff was very dismissive to the customer concerns. Observed staff do the same to other customers. I encouraged customer to write a complaint. Staff would not provide information to corporate. We came for the 4th of July our best ti.e was being away from the hotel.”

“We had a very nice stay”

“Nice location and affordable”

“Rooms were not sound proof.”

“I only stayed overnight”

“Smell bad and the bed has bugs.”

“Friendly, helpful staff. Quiet room. Comfy beds. Nice complimentary happy hour with alcoholic drinks included. We stayed in three different hotels during our trip. This one was by far the best in every way. Perfect stay here.”

“Stayed there for the top gun softball tournament. The hotel was close to the fields and convenient location for other amenities. Had an issue with our air conditioner and they quickly got us into a new room.”

“The room was large. The shower drain didn’t drain well so it pooled up. Furniture in the room was tearing and torn up. Overall a clean budget hotel.”

“Rooms were clean and staff was very nice. But there was no continental breakfast.”

“Enjoyed the stay. Breakfast was great. Thanks ”

“Spent the 4th visiting family. Hotel was nice,clean and quiet for a holiday weekend. Will book again”

“Everything was looking good and was good until I woke up in the morning with my legs completely covered in bedbug bites. I’m not the one to report anything to authority if things are taken care of. Please, I can’t remember my room number but it was the second floor. Take care of the infestation before someone will report you to the health authorities”

“Lovely restful stay. Clean and comfortable.”

“Elevator was full of burnt engine oil smell. Second issue was getting three insect bits on my lower leg overnight. Did informed clerk at checkout. Coffee at breakfast can be better.”

“My key did not work. When I informed the desk they apologized and gave me the room next door.”

“They have an additional requirement of $100 deposit upon check in, which was unexpected. The hot tub is closed the elevator is broken and the staff is lazy and closed the pool instead of cleaning or restocking towels. The fire alarm went off most the night and the front desk staff’s response was to just turn up the already very loud lobby music instead of address the faulty smoke detector/fire alarm.”