Hotell i Zona Dorada

“The hotel is self is very nice , but the distance depending on where you’re room is , in my case it was far , section 6 , the last one didn’t say it on the reservation, but pls make sure you ask before reservation, very long walk to the buffet restaurant, as the one closest, had only snacks wish I don’t recommend, yucky not good ,,, breakfast at the bigger restaurant was not all good either, staff was very nice though, bar is also ok they will serve what ever you ask for bartenders also nice...

“Buena atención, por parte de la administradora, hay cerca supermercados y farmacia y a 2 cuadras de la playa”

“5 Frogs Hotel is situated in a great location on a street that runs parallel to the beach and is lined with many restaurants, bars, and shops just 2 minutes from the beach. The property is beautiful and very well-maintained. There are 2 pools. There is also a bar on the premises with large TVs for watching sports etc. The GM, David, is the most courteous, helpful, and friendly person we've met at any hotel or restaurant anywhere. The restaurant/bar staff are great, especially Oscar. The entire...

“El hotel está “bien” pero no había agua, y dos horas después de que YO avisé que no había nadaron el aviso de “disculpe las molestias” el personal atento pero no resolvió NADA ni negociación ni nada me tuve que salir del hotel”

“Super bien ubicado cerca de la playa y tiendas todo cerca”

“El lugar está muy hermoso, la estética y decoración están muy padres, la habitación me encantó al igual que sus áreas comunes, el personal muy atento y confiable nos apoyaron en todo momento , lo que más me gustó es su tranquilidad de verdad si quieren descansar y pasar un buen momento este es el lugar”

“Aweful front desk staff. Alma”

“excelente”

“Negligencia en Recepción, Valet Parking e Instalaciones de Acceso Maltrato en Recepción: La atención del personal de recepción fue sumamente descortés, rígida y poco servicial desde el primer minuto. Jamás se nos brindó la orientación básica sobre el resort ni la aclaración del paquete. Personal de Valet Parking y Bellboys A nuestra llegada, nadie ofreció ayuda con el equipaje. El personal de valet omitió la bienvenida, y la persona a cargo presentaba un evidente aliento alcohólico y se negó a...

“Upon arrival and check-in supervisor Karen had a bad attitude and made us feel uncomfortable and unwelcome. The negative vibe carried through with us as we went to our room. Less than an hour later we went back to the lobby to discuss our stay and it turned out she provided no options. When I asked to speak to upper management she stated she was it. At that point, we made the decision to leave the hotel without having other hotel reservations. We got our luggage and took a taxi to anywhere but...

“Great new hotel, despite not having direct access to the beach, it was super comfortable, the pool area on the top is really nice (with 2 warm jacuzzi) and great views , rooms are super nice and clean (with partial sea view in the room we got), excellent breakfast, 24/7 parking garage FREE, without valet parking (we had bad experience before), and beach is literally 5 minutes away walking, definitely recommend the place for what you get and the price (it is even more worth it than some hotels...

“Beautiful gardens and pool, very clean, good AC, simple accomodations. Short walking distance to beach, zoo, bus stop , and tours. I didn't notice other hotels this close to everything that weren't huge resorts. Great location as it was much quieter and natural than PV yet a short bus ride away from the city. The beach was gorgeous and fun. Sometimes loud at night due to neighborhood music playing. Gracias !”