Kulinarisk semester i Europa

Rummet motsvarade inte förväntningarna utifrån bilderna för hotellet, utan det var mörkt och med utsikt mot en vägg och ventilationsaggregat med buller. Sängar mycket obekväma, samt problem att använda badrummet då ej vatten funkar som ska. Lobby och ingång väldigt fint, men resten når ej upp till fyrstjärnigt. Frukost ok men inte mer.

Location is really good. Easy to get around. Walking distance to London Victoria and most sights. Rooms are clean, but there are small details that could need maintainance in the hallways etc. All the necessities exist, even a socket for non-uk devices! Thats a plus. Great staff. So helpful and present. Everything was well organized. Unfortunately I happened to have room neighbors screaming angrily repeatedly late evenings, even if I called guest services who sent security a couple of times. The breakfast is also ok but not a 5-star breakfast. Bread types, fruits, cereal, a couple of types of eggs, indian food options - exactly the same every single day! You could order from the menue, but they would charge extra for that, even if they were already charging for the breakfast. Not what would expect from a 5-star hotel in central London. Beds were very comfortable. House keeping was satisfying. I would recommend St James’ court to invest in toilet brushes though, or isn’t that a thing in the UK?

5 stars where?? Half the things in the room were broken. Elevators living their own life. The price of the breakfast - get real? Extortionate prices because it's the most convenient hotel at the terminals and don't they know it...

Slot-tider pool fanns knappt för en familj, Hjälpsam personal. Frukost kunde höjt sig ett snäpp, med flera yoghurt varianter osv, Svartmögel i dusch. Annars toppen boende och topp personal med topp läge i London! Inga skohorn kan dom fixa fram. Mkt väntan på hissar i rusning

5 stars where?? Half the things in the room were broken. Elevators living their own life. The price of the breakfast - get real? Extortionate prices because it's the most convenient hotel at the terminals and don't they know it...

Staff in the reception and at breakfast were very helpful. The breakfast was very good. The location of the hotel was perfect and the view of the cathedral and river was super. Unfortunately housekeeping was not very good. One of the glasses and one spoon in the “coffee corner” in the room had not been cleaned on our arrival. Second day, none of our glasses were cleaned or replaced after we had used them. Third day I put a note and asked them to be replaced and finally it worked and we got clean glasses. We had to ask for creamer to the coffee the first day. There was not enough toilet paper for the first night of our stay and we had to ask for that. I used the ladies room in the restaurant/reception area on one occasion. All four containers with hand lotion were empty. Unfortunately all these things seems to be a pattern and that housekeeping doesn’t have a proper check list of what to do . Disappointing for a five star hotel.

5 stars where?? Half the things in the room were broken. Elevators living their own life. The price of the breakfast - get real? Extortionate prices because it's the most convenient hotel at the terminals and don't they know it...

5 stars where?? Half the things in the room were broken. Elevators living their own life. The price of the breakfast - get real? Extortionate prices because it's the most convenient hotel at the terminals and don't they know it...

Otroligt litet rum! Bra frukost och bra läge!