Hotell i Alatauskiy Rayon

“Had to argue with staff for toilet paper and fresh towels. Wet laundry hung in corridor leading to guest rooms and cleaning carts, cleaning supplies in the corridor in plain view also. ”

“Bra hotell för turister. Ligger bra till för sevärdheter. ”

“Such a brilliant hotel, with stellar rooms, great food, super friendly staff and a good location. It's close to the airport obviously but downtown is about 15 mins away. Good value too.”

“Trevligt hotell med lugnt läge vid tyst liten gata, nära en större gata. Trevlig och hjälpsam personal, bra service. God frukost. Varierad meny med god mat i restaurangen och trädgård. Fungerande luftkonditionering, men behövde den ej på nu i mitten av maj.”

“First floor stay is not recommended, windows blocked, restaurant traffic noise”

“Чисто, хороший завтрак, вдоль дороги. Хорошо для остановки на 1 ночь после позднего прилета. Дизайн номеров специфичный.”

“Great service. Perfect place. Nice spa.”

“Very good location in a nice hotell with a good gym. Good breakfast. Very nice and friendly staff.”

“I didn’t had electricity in my room.I need to leave hotel 3am during the night, couldn’t change my phone, I showered in the dark not to mention I couldn’t use hairdryer. This hotel is not cheap, and for the price they need to have some kind of backup with electricity, so bad. Also I ordered the wake up call, which I didn't received , in the reception they told me they called me when I left the room, and that was two minutes before my taxi arrived. In general, hotel is Ok, but nothing than that....

“We were the only Arabs there and they treated us poorly . We booked a pleasant room online , but they gave us a different room when we arrived after they knew we were Arabs. The room was very dirty and there is dust , and the ac was full of polluted air and full with dust we couldn’t even breath nor sleep well . We tried to change the room several times but they ignored us and kept telling us tomorrow and never gave us a suitable room”

“Amazing service from the staff, helped with all restaurant bookings, recommendations, taxis, excursions etc. We had really a nice experience in Almaty! ”