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Recensioner av Renaissance Amsterdam Schiphol Airport Hotel

4 out of 5
Renaissance Amsterdam Schiphol Airport Hotel
Meester Jacob Takkade 35, Aalsmeer

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 568 av 1002 recensioner" "
8 - Bra i betyg. 300 av 1002 recensioner" "
6 - Okej i betyg. 72 av 1002 recensioner" "
4 - Dåligt i betyg. 30 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 32 av 1002 recensioner" "

9,2/10

Renlighet

8,8/10

Personal och service

8,8/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Niklas

Bodde här 1 natt i oktober 2023
Svar från Luis Botas (FOM) 10 dec. 2023
Dear Mr Niklas,Thank you very much for your recent stay and for taking the time to evaluate your experience with us.I am sorry to hear that we have failed in meeting your expectations so I would like to share my most sincere apologies for that.I hope that in the future we will have a second chance to welcome you back and show you our true standard.Thank you very much!Warm regards,Luis BotasFront Office Manager

10/10 Fantastiskt

Johannus

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Reservations 13 nov. 2023
Dear Guest, Thank you very much for your review! Looking forward to welcome you again at the Renaissance!

10/10 Fantastiskt

Marcus

Bodde här 1 natt i juli 2020

8/10 Bra

John-Erik

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice, stylish hotel.
This was the second time I stayed at this hotel. It is a very nice hotel, clean, stylish and spacious. The only downside is that they don't have a hotel convenient store or a vending area at the hotel, or anywhere near the hotel, so you won't get a hold of anything without taking an Uber if you don't buy it from their restaurant that had limited access of things you might crave.
Bodde här 2 nätter i februari 2020

8/10 Bra

Martin

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2020

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prisvärt hotell med fria shuttles till flygplatsen
Bodde här 1 natt i mars 2020

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2019

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2019

10/10 Fantastiskt

Cornelia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2019

8/10 Bra

Annica

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice staff, cold floors and good breakfast
The staff at breakfast were so nice and friendly and breakfast itself was also very nice with a lot to choose from. Good coffee! On the downside, only a tiny carpet in the room made the floor very cold, especially in the bathroom it was freezing cold. They forgot to clean one day. All in all the staff made it worth while🙂
Bodde här 3 nätter i juli 2019

10/10 Fantastiskt

Lars

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt flygplatshotell
Perfekt flygplatshotell med shuttle transfer. Fräscht nybyggt hotell nära flygplatsen. Bekväma och tysta rum trots nära flygplats.
Bodde här 1 natt i april 2019

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bra boende nära flygplatsen med fri transfer. Bra bemötande och bra rum till bra pris
Bodde här 1 natt i mars 2019

10/10 Fantastiskt

Johanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2018

8/10 Bra

Christian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and new!
Nice brand new hotel near airport. We stayed only one night for early flight. Shuttle worked well. Surpriser to see some dust-cats next to bed, overall great brand new hotel!
Bodde här 1 natt i december 2018
Svar från Maaike Huisman 7 jan. 2019
Dear Christian, Thank you for staying at Renaissance and for taking your time to provide us with your feedback! We are very happy to hear that you have enjoyed your stay at our hotel. I apologize for the inconvenience you have experienced regarding the cleanliness at our hotel and I hope we may welcome you back soon at Renaissance! Kind regards, Maaike Huisman Renaissance Amsterdam Schiphol Airport Hotel

8/10 Bra

Lena

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bekväm mellanlandning.
Bra första dagar, fint rum men lite mögel i duschen tyvärr. Bra pool och frukost. Bra förbindelse med lokala bussar in till staden San José samt flygplats. Trevlig personal!
Bodde här 1 natt i december 2018

10/10 Fantastiskt

Mats

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett mycket bra hotel. Närhet till flygplatsen var avgörande när jag bokade. Positivt överraskad av den höga kvaliten på hotellet. Allt har genomgående en mycket hög kvalitet.
Bodde här 1 natt i oktober 2018

8/10 Bra

MITA BHATTACHARYA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Stacey, Leduc County

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location and appreciated the shuttle option for the airport.
Bodde här 1 natt i april 2024

6/10 Okej

marcia

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
To be honest they need a bellman for luggage. Always keep a copy your reservation because they almost charged me 35 dollars more than what Expedia quoted..it did rectified..Other than that it was okay..
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Sheryl A

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed in this airport hotel overnight after a cruise and before flying home. Very nice and extremely comfortable rooms. Nice free shuttle to the airport.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

billy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We arrived really early from the States to check in at hotel but check in isn’t until 3 pm? The hotel staff went out of there way to help us get to our room asap.Young lady running the restaurant was equally helpful? We initially arrived to early to check in she allowed us access to restaurant for beverages and breakfast which was over the top. Everyone was so nice and helpful. Awesome experience in customer service and great hospitality. Highly recommend.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Sylvia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was a good size and modern throughout . A great size shower. Front of desk staff very helpful and the choice of breakfast was very good … especially the omelettes.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Vinita Vilas, Frankfurt

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Ezhilselvi

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The rooms were clean, bed was soft and comfortable. Bathroom was spacious and clean. Staff was amazing and airport shuttle was very convenient.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Maria, Bradenton

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property. Great staff!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

john

Gillade: Renlighet
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Josephine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed the night before flying out early morning the next day and the airport shuttle provided was very convenient and on time! The rooms were also very nice and had a large bathroom. Hope to stay here again!
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Jeff

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to airport, shuttle was great perk. Dining was really nice experience as well!
Bodde här 2 nätter i mars 2024
Svar från Carlota Ruiz - Reservations Specialist 22 mars 2024
Dear Jeff, Thank you very much for your amazing review!We look forward to welcoming you once again at Renaissance Amsterdam Schiphol Airport.

10/10 Fantastiskt

Takahiro

Bodde här 1 natt i februari 2024
Svar från Luis Botas (FOM) 22 mars 2024
Dear Mr Takahiro,On behalf of the entire team, I would like to thank you very much for your recent stay with us and for taking the time to evaluate your experience!We are delighted to see you had a great stay with us.Looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager

10/10 Fantastiskt

Russell

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In recent years I have had one-night stays at several hotels close to Schiphol, and this one is my favorite. My requirements have been quality accomodations, dining on site, and a good shuttle service to the airport. The Marriott Renaissance gets top marks in those three categories. My only complaint is minor, and to me, it was surprising. One of my anticipations under these circumstances is to finish a meal with an excellent local cheese. They had only one French variety to offer.
Bodde här 1 natt i mars 2024
Svar från Carlota Ruiz - Reservations Specialist 8 mars 2024
Dear Russell, Thank you very much for taking time in reviewing our hotel. Your review will be shared with the rest of our team. Hopefully we can welcome you soon again!

8/10 Bra

HECTOR

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
The silence of the place
Bodde här 1 natt i februari 2024
Svar från Luis Botas (FOM) 22 mars 2024
Dear Mr Hector,Thank you very much for staying with us and for taking the time to evaluate your experience.I am happy to see you found our rooms very quiet but on the other hand we are sorry to see we did not fully met your expectations. I will kindly ask you if you can share some more detailed information with us, would be amazing so we can take your feedback as a learning moment.We are truly hoping to have the opportunity of welcoming you back in the near future.Warm regards,Luis BotasFront Office Manager

10/10 Fantastiskt

Pritesh

Bodde här 1 natt i februari 2024
Svar från Luis Botas (FOM) 22 mars 2024
Dear Mr Pritesh,On behalf of the entire team, I would like to thank you very much for your recent stay with us and for taking the time to evaluate your experience!We are happy to see you had an excellent stay with us.Looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager

10/10 Fantastiskt

javier

Bodde här 5 nätter i januari 2024
Svar från Luis Botas (FOM) 22 mars 2024
Dear Javier,On behalf of the entire team, I would like to thank you very much for your recent stay and for evaluating your experience with us.We are happy to see you had a great stay with us!We are looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager

8/10 Bra

Vladimir

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Tiago Rodrigues 20 jan. 2024
Dear Vladimir, Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

8/10 Bra

Melanie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice but lacking
Bodde här 2 nätter i januari 2024
Svar från Tiago Rodrigues 20 jan. 2024
Dear Melanie,On behalf of the entire team, I would like to thank you very much for your recent stay at our Hotel and for taking the time to evaluate your experience with us.I am sorry to learn that we have not fully met your expectations. We can take your feedback as a learning moment and improve our guest experience in the future.Thank you very much!Looking forward to welcoming you again in the near future.Warm regards

10/10 Fantastiskt

sumin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Tiago Rodrigues 14 jan. 2024
Dear Sumin, Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

8/10 Bra

KAMIL

Bodde här 1 natt i januari 2024
Svar från Tiago Rodrigues 14 jan. 2024
Dear Mr. Kamil,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve our services.I am sincerely sorry to hear that our facilities did not fully meet your expectations.I hope that, overall, you had a positive experience, and I hope to see you once again.Warm Regards

10/10 Fantastiskt

Anntionette

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very pleasant place to stay.
Bodde här 1 natt i januari 2024
Svar från Tiago Rodrigues 14 jan. 2024
Dear Anntionette, Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

10/10 Fantastiskt

maxine

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Tiago Rodrigues 14 jan. 2024
Dear Maxine, Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

10/10 Fantastiskt

Daniel R

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Tiago Rodrigues 6 jan. 2024
Dear Mr. Daniel R,Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

2/10 Väldigt dåligt

Steffi

Bodde här 1 natt i december 2023
Svar från Tiago Rodrigues 20 jan. 2024
Dear Steffi,On behalf of the entire team, I would like to thank you very much for your recent stay at our Hotel and for taking the time to evaluate your experience with us.I am sorry to learn that we have not fully met your expectations. Since your review is based in points only, I would like to ask you if you can reach out to us with more detailed information so we can take your feedback as a learning moment and improve our guest experience in the future.Thank you very much!Looking forward to welcoming you again in the near future.Warm regards

10/10 Fantastiskt

Angela

Bodde här 1 natt i december 2023
Svar från Tiago Rodrigues 6 jan. 2024
Dear Angela,Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

10/10 Fantastiskt

Dianne

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mooi en chique hotel. Vriendelijk personeel. Goed ontbijt. Nette en schone kamer.
Bodde här 2 nätter i december 2023
Svar från Tiago Rodrigues 6 jan. 2024
Dear Dianne,Thank you very much for your recent stay and for taking the time to leave us a review. We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards

2/10 Väldigt dåligt

Tommy

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Amazing high quality rooms. But the hotel employees are very arrogant and passive aggressive and if you politely try ask for help regarding issues with the rooms the employees will belittle you and harass you and bully you to embarrass you in front of other people. Really horrible employees but the rooms are still amazing if you can handle the rude staff.
Svar från Luis Botas (FOM) 21 dec. 2023
Dear Mr. Hofton,I have read your feedback online and I have requested for more details on your first stay with us via private message. But unfortunately did not hear from you.We have noticed that right after your first stay, you have made two more bookings with us and afterwards you have filed the same complaint again?As your feedback given, all three times are the same, we would like to get in touch with you as we do not recognize this from our team at all.Looking forward to hearing from you.Kind regards,Luis BotasFront Office Manager

10/10 Fantastiskt

Steven

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Carlota Ruiz - Reservations Specialist 19 dec. 2023
Dear Steven, Thank you very much for this amazing review! Looking forward to welcome you again at Renaissance.

2/10 Väldigt dåligt

Tommy

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
As always, great rooms but horrible passive aggressive hotel employees that runs around intentionally creating fake problems to embarrass the customers in front of others. It’s a great hotel if you are able to avoid being bullied by the staff.
Svar från Luis Botas (FOM) 17 dec. 2023
Dear Mr Tommy,I would like to thank you very much for your recent stay and for taking the time to evaluate your experience with us!I am shocked to read your review, we strive to provide excellent service to our guests and bullying is not one thing that we tolerate. I would really appreciate if you can reach out to me in private, I would like to know more detailed information about your case.Looking forward to hearing from you.Warm regards,Luis BotasFront Office Manager

2/10 Väldigt dåligt

Tommy

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
Great rooms and high quality rooms, but the hotel employees are horrible and runs around being passive aggressive and intentionally embarrassing the customers if they politely ask for help fixing minor problems with the rooms. If the toilet is broken the staff will bully and belittle you and embarrass you in front of others instead of just politely fixing the problem.
Svar från Luis Botas (FOM) 17 dec. 2023
Dear Mr Tommy,I would like to thank you very much for your recent stay and for taking the time to evaluate your experience with us!I am shocked to read your review, we strive to provide excellent service to our guests and bullying is not one thing that we tolerate. I would really appreciate if you can reach out to me in private, I would like to know more detailed information about your case.Looking forward to hearing from you.Warm regards,Luis BotasFront Office Manager

10/10 Fantastiskt

Janine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Luis Botas (FOM) 17 dec. 2023
Dear Janine,Thank you very much for your recent stay with us and for taking the time to evaluate your experience!It is great to hear that you had a great time with us.We are looking forward to welcoming you back.Warm regards,Luis BotasFront Office Manager

10/10 Fantastiskt

Thomas

Bodde här 1 natt i december 2023
Svar från Luis Botas (FOM) 10 dec. 2023
Dear Thomas,Thank you very much for your recent stay and for taking the time to leave us a review.We are glad to see you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager

10/10 Fantastiskt

Hershey

Bodde här 1 natt i december 2023
Svar från Luis Botas (FOM) 10 dec. 2023
Dear Hershey,Thank you very much for choosing our Hotel and for taking the time to evaluate your experience with us!We are delighted to learn you have enjoyed your stay with us!Looking forward to welcoming you again in the near future.Warm regards,Luis BotasFront Office Manager