Dirty Entry off a busy street, tiny sidewalk with luggage, punching in a code to get in. Dirty entry hall, no phone, no staff, old Elevator. Narrow, steep staircase. My Room smelled of sewage. No natural light save for small balcony facing dirty windows and walls. No view. Asked for another room - none was available. Called Expedia. Agent contacted Hotel. Hotel said no other room was available to agent. Agent promised that I would get a refund. Hotel changed their mind. Now they had a room. They tried to call me. My phone battery was dead. After charging, next morning, I saw they had called and had a room. Spoke to the manager and assistant in person that day. Said I had made other plans and could not come back. They said I would not get my money back.They were abusive and we got loud. Not good. I talked twice to Expedia. Still in limbo. Have to consider if I can trust Expedia ever again -nfor they have let me down and not come back to me to let me know what can be done.
