Hotell nära Bal Harbour Beach

"Fint men rummen behöver renovering. Badrummet behövdes städas. "

"Vi hade bokat en lägenhet, som var helt ok i storlek, men sliten och smutsigt längs "

"Tyvärr överensstämmer inte bilderna på Hotels.com med verkligheten. Smutsiga och slitna golv, toaletten fungerade inte. Vi fick byta rum efter första natten och personalen gjorde sitt bästa för att lösa situationen. "

"Betydligt sämre skick än vad bilderna visar. Otroligt slitet och gammalt. Knappt några tv kanaler och poolen var inte fräsch."

"We didn’t read the comments so carefully before booking this hotel, unfortunately. Firstly, we couldn’t reach the hotel to inform them about our late check in, no tel numbers were in function. At last when we arrived, the check in address that we got didn’t correspond to the one we got in the information that was sent out. So late at night we had to walk to the other building to check in there. The room was extremely dirty. The floors have never been vacuumed or cleaned. The bathroom door could not be closed, the kitchen utensils were poor and the fridge (which had a little freezer in it where the lid was missing) was leaking water so the first thing we had to do was clean that up. It wasn’t possible having food in there because it would freeze and dirty water would poor over it. The beds and linens were dirty. The “pool” that was in the other building I would never dip into, it was very small and dirty. The rooms and hotel does not at all look like the pictures. We told the receptionist upon checking out also how dirty it actually was, she just shook her shoulders. The two days we were there we couldn’t wait to get out of this place. It isn’t even that cheap if you look at what you are actually getting. I would strongly recommend anyone to book any other hotel, it for sure is better than this. "