Resorter i Bucerías

“Excellent property, we've been visiting for 15 years and we love it. This time though the staff seemed disconnected and rude. We are always welcomed with a glass of sparkling wine, this time just a bottle of water and then served the wine just when asking. We travel as a big family and booked a studio and a 1 room suite, and as everyone who knows this property also knows this types of rooms when together can be connected as a big apartment. We were told we had them together just to find out this...

“Buena estancia amables, solo el último día los meceros no fueron amables te ignoraban cuando pedías algo, solo atendían a los extranjeros.”

“Good experience for the price. The rooms and bathrooms were a bit worn out but the staff were very service minded. We had to change room few times due to humidity and fungi smell. The staff were responsive, helpful and never got defensive when asking for a change.”

“Entertainment staff Edgar was so helpful They need to have bit more food options especially for kids. Overall it was good experience”