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Recensioner av Peppermill Empress Inn

2 out of 5
Peppermill Empress Inn
1233 Alder Street, Centralia, WA

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 351 av 1002 recensioner" "
8 - Bra i betyg. 396 av 1002 recensioner" "
6 - Okej i betyg. 153 av 1002 recensioner" "
4 - Dåligt i betyg. 73 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 1002 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

7,4/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Fredrik

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i april 2019
Svar från Front desk 16 apr. 2019
Thank you!

8/10 Bra

Lea

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
was a short stay while at a youth basketball tournament, reasonably priced, lots of places to go to eat and shop as well.
Bodde här 1 natt i maj 2024
Svar från Front Desk 16 maj 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

4/10 Dåligt

Shawn

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service och bekvämligheter
The young person was rude and unpleasant when i requested a different room Upon checking out the office person was pleasant and sinseer
Bodde här 1 natt i maj 2024
Svar från Front Desk 14 maj 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

10/10 Fantastiskt

Jeremy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay near everything. All staff was an Allstar team. Breakfast was great and clean. Would come back.
Bodde här 4 nätter i april 2024
Svar från Front Desk 10 maj 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

6/10 Okej

Steve, Grants Pass

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Very much like a Motel 6. So close to the freeway we heard it all night. Not impressed.
Bodde här 1 natt i maj 2024
Svar från Front Desk 14 maj 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

10/10 Fantastiskt

Rebecca, Woodinville

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean basic hotel for a great price
Bodde här 2 nätter i maj 2024
Svar från Front Desk 10 maj 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

6/10 Okej

Jean

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
It's an old property that needs some updating. We had a very large room that had everything we needed. The bed was a bit lumpy. Breakfast was outstanding and the eating area was immaculate. Staff were friendly. The lobby needs new furniture and decor.
Bodde här 1 natt i maj 2024
Svar från Front Desk 8 maj 2024
Thank you for your detailed review. We sincerely apologize that your visit fell below your expectations. Rest assured we will speak with all appropriate personnel to discuss this matter. We will be using this as a tool to improve.

4/10 Dåligt

Delia

Reste med familjen
Gillade: Renlighet
The beds were really loud and uncomfortable. Just moving from one side to another I was worried I would wake my daughter up.
Bodde här 2 nätter i maj 2024
Svar från Front Desk 7 maj 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

10/10 Fantastiskt

Brenda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff very good. Easy check in Room spacious and clean and quiet Parking convenient
Bodde här 1 natt i maj 2024
Svar från Front Desk 7 maj 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

8/10 Bra

Jesse

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Great place for a weekend of sports at the HUB. Decent rooms, close to everything. I will stay there again.
Bodde här 2 nätter i maj 2024
Svar från Front Desk 7 maj 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

10/10 Fantastiskt

Li

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Front Desk 8 maj 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 Bra

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Front Desk 7 maj 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

4/10 Dåligt

Nicole

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Na
Bodde här 1 natt i april 2024
Svar från Front Desk 2 maj 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

8/10 Bra

Joni

Gillade: Renlighet
Bodde här 1 natt i april 2024
Svar från Front Desk 29 apr. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 Fantastiskt

Beth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was helpful and a pleasure to talk with.
Bodde här 1 natt i april 2024
Svar från Front Desk 16 apr. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

8/10 Bra

Christina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was really large and had a table and desk for eating and working. The breakfast had an amazing selection and convenient hours. The staff was helpful and efficient. I was very pleased overall.
Bodde här 1 natt i april 2024
Svar från Front Desk 12 apr. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

8/10 Bra

Barak, redmond

Bodde här 2 nätter i april 2024
Svar från Front Desk 29 apr. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 Fantastiskt

kris

Bodde här 2 nätter i april 2024
Svar från Front Desk 29 apr. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 Bra

William

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place to stay
Bodde här 2 nätter i april 2024
Svar från Front Desk 11 apr. 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

8/10 Bra

Hung-Yu

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was good value for the money spent. The room was clean and parking was easy. The restaurant across the street was tasty. It got the job done.
Bodde här 1 natt i mars 2024
Svar från Front Desk 7 apr. 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

10/10 Fantastiskt

dayuan

Gillade: Boendets skick och faciliteter
Clean and quiet and the staff are nice . Love it.
Bodde här 1 natt i april 2024
Svar från Front Desk 7 apr. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

8/10 Bra

Janaya

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The continental breakfast was great - far exceeded expectations.
Bodde här 1 natt i mars 2024
Svar från Front Desk 6 apr. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

6/10 Okej

Terry

Gillade: Renlighet
Bodde här 3 nätter i mars 2024
Svar från Front Desk 7 apr. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 Bra

Cara

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great for an overnight pit stop on our way. Good breakfast, big clean room. Didn't really enjoy the tiny bathroom arrangement, but overall a good experience.
Bodde här 1 natt i mars 2024
Svar från Front Desk 2 apr. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 Fantastiskt

Susan

Bodde här 1 natt i mars 2024
Svar från Front Desk 20 apr. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 Bra

Patrice

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Front Desk 26 mars 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 Bra

heidi

Reste i grupp, Affärsresenär, Reste med husdjur
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The staff and facility were awesome. Friendly, helpful and efficient. The breakfast was good, and the hotel was quite full, but they handled the people without any problems (there was a wrestling tournament on and there were a lot of young people around and hungry and I never saw the breakfast area empty of food) The only negative I saw was a homeless encampment right across the street which made me a bit unsure of walking my dog alone after dark, but that is not the hotels problem of course. All in all, a very positive experience.
Bodde här 2 nätter i mars 2024
Svar från Front Desk 25 mars 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

10/10 Fantastiskt

Ashley, Eugene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I honestly loved how friendly and the welcoming they were.
Bodde här 2 nätter i mars 2024
Svar från Front Desk 19 mars 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

8/10 Bra

Anne

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Desk 19 mars 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 Fantastiskt

james, nine mile falls

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
easy access clean and asatisfactory bed.
Bodde här 1 natt i mars 2024
Svar från Front Desk 17 mars 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

8/10 Bra

Jacob

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Desk 15 mars 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

6/10 Okej

Morgan

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Place was clean and staff were amazing. Internet went down multiple times so not TV, called front staff and they tried to fix it. The bed was VERY noisy and room needs updating. Temp was hard to control with the loose knob on window unit. Breakfast was better then some, lots of variety.
Bodde här 2 nätter i mars 2024
Svar från Front Desk 12 mars 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a nice hotel and quiet too. It was convenient to the freeways and had adequate parking. Breakfast was nice and offered from 6:30 to 9:30 for early or late risers.
Bodde här 1 natt i mars 2024
Svar från Front Desk 12 mars 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

8/10 Bra

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Front Desk 12 mars 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 Fantastiskt

Monica

Reste med familj och småbarn, Reste med familjen
Great for what we needed. Refrigerator, microwave, lean and close to sport hub
Bodde här 2 nätter i mars 2024
Svar från Front Desk 5 mars 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

6/10 Okej

Margaret

Reste med familjen, Reste med sin partner
Booked a king room and when checked I was a queen but they switched it for me
Bodde här 1 natt i mars 2024
Svar från Front Desk 2 mars 2024
Hi Margaret, I'm glad we were able to accommodate your room change. Thank you for the feedback!

10/10 Fantastiskt

Carolyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was friendly and helpful
Bodde här 1 natt i februari 2024
Svar från Front Desk 29 feb. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

10/10 Fantastiskt

Steven, Nehalem

Gillade: Personal och service och boendets skick och faciliteter
Quiet
Bodde här 1 natt i februari 2024
Svar från Front Desk 29 feb. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

6/10 Okej

Stacy, Brea

Reste med familj och småbarn
It was a fine place to sleep, although the beds made a lot of noise, even when my 6- year-old rolled over.
Bodde här 1 natt i februari 2024
Svar från Front Desk 27 feb. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

6/10 Okej

Brittney

Reste med sin partner
Gillade inte: Bekvämligheter
The room was okay. Price wasnt bad. But the area around the hotel is soooo scary. Wont stay here again until i feel safe parking in the parking lot or even walking outside. Ick.
Bodde här 1 natt i februari 2024
Svar från Front Desk 27 feb. 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

10/10 Fantastiskt

Douglas

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Free breakfast, very clean, excellent staff.
Bodde här 1 natt i februari 2024
Svar från Front Desk 27 feb. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

6/10 Okej

Randall

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
The bed was flat and small. The shower was broken, and the microwave would not work. We had 3 small pillows on the bed and the toilet clogged when flushing.
Bodde här 1 natt i februari 2024
Svar från Front Desk 27 feb. 2024
Thank you for offering your perspective and observations while staying at Peppermill Empress Inn. We are saddened to hear that our hotel did not exceed your expectations. We take our guests feedback very seriously and we will be making sure management is aware of the issue. It is our hope that, during your next visit, we will have the opportunity to restore your faith in our hotel.

8/10 Bra

Robert

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The trailer park near the hotel is less than desirable.
Bodde här 2 nätter i februari 2024
Svar från Front Desk 23 feb. 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

6/10 Okej

Martin

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was clean and suited our needs for an overnight stay. Staff was friendly. Continental breakfast was okay but didn't have a wide selection of choices.
Bodde här 1 natt i februari 2024
Svar från Front Desk 20 feb. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

6/10 Okej

LAURA

Reste med familjen
Gillade: Renlighet och personal och service
Have stayed at least 4 times at Peppermill. The staff is always very nice and the rooms clean. Air conditioner cycled all night and each time it cycled off made horrible noise .Unable to sleep at all although my sister did. The showers were hot but screeching noise when turned on. We left a good tip for room cleaner and notified front desk of problems when we left. Very nice and even called to let us know we left our makeup. It’s a good value for the price
Bodde här 1 natt i februari 2024
Svar från Front Desk 20 feb. 2024
Thank you for your great feedback, we are happy to hear your stay at Peppermill Empress Inn was enjoyable. We look forward to seeing you again.

10/10 Fantastiskt

Monica

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room had everything we needed. Microwave, refrigerator, soft towels and clean sheets. Simple but clean and functional for what we needed. No frills but I felt safe and very affordable
Bodde här 2 nätter i februari 2024
Svar från Front Desk 19 feb. 2024
Thank you for sharing your experience at Peppermill Empress Inn. We are so glad you enjoyed your stay at our hotel. We hope to see you soon.

2/10 Väldigt dåligt

Courtny

Affärsresenär, Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
I Don't normally write reviews, But I want people to be aware that but this property is mediocre and has very rude staff with no repercussion's for their lack of hospitality. From the moment we checked in on a Friday, we were not greeted with a welcoming smile. It was almost as if the front desk girl hated her job. We were in town for a "Midnight Madness" softball tournament at the sports hub, where my girls played softball until 4 in the morning. One employee of the hotel in particular seemed to constantly be watching my girls, looking for something to reprimand them for. We had been up late playing softball, their incredibly basic breakdfast ends at 9:30. I got the girls up to go grab something and as they got there at 9:32, the same rude woman was putting everything away and did not even offer to give them a bagel. She simply told them "Breakfast is over." Almost happy to once again be rude to them. There were still two gentleman sitting in the common area eating, however, this woman did not seem to care about being hospitable or nice to anyone. I confronted her on this and she immediately ran to her manager, who lacks any management skills whatsoever. That was made very obvious by the way he chose to confront me on the situation. Instead of asking me what the problem was, he immediately started rudely going off on me. This hotel is nothing special and the employee's are all very rude and seem to be unhappy about their job. My advice is to Book Elsewhere!
Bodde här 2 nätter i februari 2024
Svar från Front Desk 20 feb. 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

6/10 Okej

Jennifer

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Front Desk 20 feb. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.

10/10 Fantastiskt

tree

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The one thing that was unpleasant for the stay was the pillows given to you on the bed. They were very small and super soft and had zero support. I know lots of hotels are going to these for cost effectiveness, I know this cause I travel a lot for work and this is becoming normalcy. I will say though the softness of them were by far worse then most places.
Bodde här 2 nätter i februari 2024
Svar från Front Desk 16 feb. 2024
Thank you for your feedback. It is through our guests' input we can make things better. We appreciate you taking the time to voice your concerns. Please accept our apologies for any inconvenience and misunderstanding during your stay.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Front Desk 16 feb. 2024
Thank you so much for your feedback, We appreciate you! We hope to see you again soon.