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Recensioner av OYO Hotel Chehalis I-5 South

2.5 out of 5
OYO Hotel Chehalis I-5 South
122 Interstate Avenue, Chehalis, WA

Recensioner

6,6
10 - Fantastiskt i betyg. 129 av 611 recensioner" "
8 - Bra i betyg. 171 av 611 recensioner" "
6 - Okej i betyg. 124 av 611 recensioner" "
4 - Dåligt i betyg. 89 av 611 recensioner" "
2 - Väldigt dåligt i betyg. 98 av 611 recensioner" "

6,6/10

Renlighet

7,8/10

Personal och service

6,2/10

Bekvämligheter

6,2/10

Boendets skick och faciliteter

6,2/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Rune

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Eva 15 mars 2023
Hi, Rune! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

6/10 Okej

Kathleen, Blaine

Gillade: Renlighet
Older building, but our room was clean, bed was comfortable and nice and quiet.
Bodde här 1 natt i maj 2024

6/10 Okej

Marvin

Reste i grupp
Gillade: Renlighet och personal och service
Pedí área de no fumadores pero la habitación tenía aroma a cigarro
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Celso C

Affärsresenär
I travel a lot and stay in hotels a lot this is the worse place I have been very disappointed staff very friendly bed sunk to the ground very noisy. This place needs up keeping people living there Very sad
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Vanessa

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bed sagged, holes in wall in bathroom, nail polish on sink, check in staff not friendly.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Kathren

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly.
Bodde här 1 natt i maj 2024

8/10 Bra

Jeffrey

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
The hotel is clean and comfortable. There are not amenities so this is just a nice clean affordable place to stay.
Bodde här 3 nätter i april 2024

8/10 Bra

Mary

Gillade: Renlighet och personal och service
The room was clean, the front dest was very efficient and they accepted dogs with a reasonable charge‼️‼️‼️‼️ Thank you!
Bodde här 2 nätter i april 2024

4/10 Dåligt

Josh, Menomonie

Gillade inte: Personal och service och boendets skick och faciliteter
The internet does not work in my room. At all. They refused to fix it or do anything about it. Very bad customer service. Extremely long check in process. NO INTERNET! No solutions were offered to me, only blank, uncaring stares. Not returning here!
Bodde här 1 natt i april 2024

6/10 Okej

Brankica

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
This is a motel, not a hotel and it is pretty old. They had workers changing the furniture in the rooms starting before 7am. We did not receive any notice as guests. Very noisy, not able to rest.
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Tricia

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This property was a huge disappointment. Our first room was next to a room being renovated. It was very noisy and dirty, and when they used any electric tools our lights flickered. They moved us to a downstairs room. Which was already renovated. The room itself was ok, but the room next door had a family living in the room. Yelling, door slamming…. There was no peace in the room. Walls are paper thin. And forget having WiFi! It does not work inside the rooms. I would not ever stay here again and definitely wouldn’t recommend. The only positive is the friendly staff.
Bodde här 7 nätter i mars 2024

10/10 Fantastiskt

Nora

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to freeway
Bodde här 1 natt i april 2024

4/10 Dåligt

David

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No internet. Rooms in poor condition.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Bob

Gillade inte: Personal och service
I didn't like that. The receptionist spoke broken english. The owner was parking on a handicap spot.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Hinderman

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I didn't like the parking arrangements.
Bodde här 2 nätter i mars 2024

4/10 Dåligt

Eric

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Sink plugged
Bodde här 1 natt i mars 2024

8/10 Bra

Kim

Gillade: Renlighet och personal och service
Somewhat worn but everything worked fine. Two really positive things. Nice staff and a really comfortable bed.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Stephanie

Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gross
Disgusting. Wish I could rate it negative stars.. dirty, loud, uncomfortable, everything broken. Do not stay here
Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
We are sorry for the inconvenience, Guest! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Lisa

2/10 Väldigt dåligt

Anousone

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Definitely not the cleanliest place. Broken down car in lot with tarp over it. Room smells like cigarettes and body odor
Bodde här 1 natt i februari 2024
Svar från Lisa 2 maj 2024
Hi, Anousone! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Lisa

2/10 Väldigt dåligt

Connor

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Lisa 2 maj 2024
Hi, Connor! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Lisa

2/10 Väldigt dåligt

Lucas

Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Skip

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
when i walked into my room there were unknown spots on the comforter! I took my bags back to the car and left, didn't stay more than 10 min. they did not have a bathroom door - just a curtain , which speaks to the room. Not as advertised in the ad!! wouldn't recommend this to my worse enemy!!!
Svar från Lisa 2 maj 2024
Apologies for the inconvenience caused, Guest! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Lisa

4/10 Dåligt

susan

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Booked 2 rooms together traveling with daughter and grandchildren ended up on opposite ends of building and different floors. Water in one room did not work in shower, door to other room had obviously been kicked in and safety lock had not been fixed. Woken up early morning by people yelling in next room.
Bodde här 1 natt i januari 2024
Svar från Ammy 2 maj 2024
Apologies for the problems you had faced, Susan! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Väldigt dåligt

Derric

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Spend the extra money, stay across the street.
This place is in rough shape. Fist size holes in doors and walls. Electrical outlets hanging out of the wall. Half the lock on the door missing. Tv had sound but no picture and no remote. The mattress has long outlived it’s life, springs poking up and noisy. There literally was a car in the parking lot on cinder blocks, no tires and the transmission removed. The $100 mandatory damage deposit also hasn’t been refunded yet either, several days after the fact.
Bodde här 1 natt i december 2023
Svar från Ammy 2 maj 2024
Hi, Derric! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

2/10 Väldigt dåligt

Mary

Affärsresenär
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was ice cold there’s only a curtain on the bathroom door. The toilet paper roll is too high for a handicapped room.
Bodde här 1 natt i december 2023

6/10 Okej

Mary

4/10 Dåligt

Brian

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
A cheap motel with absolutely no frills. The sound on the TV was terrible the remote control did not function. Our room faced the freeway traffic busy 24 hours. Homeless people wandering around the property. The guest service lady had absolutely no personality. You get what you pay for unfortunately.
Bodde här 1 natt i november 2023
Svar från Dewi 22 jan. 2024
Hey, Brian! Thanks for notifying us and we do regret the hassle faced. Your feedback will help us in handling future guests more diligently. Request you to treat this as an exception and we will look forward to serving you better. Have a wonderful day! Regards, Dewi

8/10 Bra

Cynthia

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Pleasantly Surprised
When I first arrived with the kids, I thought, "Oh, I don't want to stay here." But with no other options, we went to our room. It was very clean, and the carpet was nice enough that I was comfortable walking around without shoes on. The beds were comfortable, and the curtains kept the light out. I never heard noise from any of the neighbors on either side of us. So, while it looked sketchy on the outside, it turned out to be cozy and comfortable. My only 2 complaints would be: 1) The shower - it took forever to get my hair wet! 2) The first person we met at the check-in. She was very unfriendly and clearly did not want to be there. The other two employees that I came in contact with were quite lovely. So, overall, for the cost, it is certainly a great place to stay.
Bodde här 2 nätter i november 2023

2/10 Väldigt dåligt

Eric Cindy Willis

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Disgusting filth !
Filthy room syringes and needle caps everythere condoms and used tampons under mattress and in toilet
Bodde här 1 natt i oktober 2023
Svar från Barbara 5 dec. 2023
Hi, Willis! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Tim 5 dec. 2023
Hi! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Tim

10/10 Fantastiskt

Melody bredford

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This is my 3rd stay with your facility, in 3 years I have seen the improvement from Painting to new floors to the rooms not smelling like smoke. You are doing an awesome job updating the place. it is very nice
Bodde här 1 natt i oktober 2023
Svar från Noah 5 dec. 2023
Thank you for your appreciation, Melody! We hope to give you a consistent service every time. Regards, Noah

4/10 Dåligt

Jamie

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The whole place was like a run down flop house. The receptionist was rude. The $100.00 “security” deposit is BS. The room was so “beat” up that I took around 100 pics of all the dings, broken toilet paper holder, no cover on the bathroom fan, burn marks on the curtain, I could go on. Also NO smoke detector in the room, pretty sure that’s against Washington state law. There were people living there, storing boots and other personal items right outside of their doors, so that you had to step over/around their stuff. I would NOT recommend this hotel at all!
Bodde här 1 natt i september 2023
Svar från Maria 5 dec. 2023
Hi, Jamie! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Maria

4/10 Dåligt

Cathy

Smelled like animals and had animal hair everywhere!
Bodde här 2 nätter i september 2023
Svar från Eva 13 okt. 2023
We are extremely sorry to know this, Cathy! Thanks for notifying this concern to us. We will surely escalate this to the reliant team to take corrective action and to make sure it is not repeated in the future. Regards, Eva

10/10 Fantastiskt

Karina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i september 2023
Svar från Eva 13 okt. 2023
Thank you for rating us with such awesome words, Karina! We will strive to keep up with your expectations always. Regards, Eva

10/10 Fantastiskt

Karina

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 4 nätter i september 2023
Svar från Eva 13 okt. 2023
Thanks for your kind and lovely words, Karina! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Eva

2/10 Väldigt dåligt

CHARLENE, Hoquiam

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super rude and unprofessional at check in. Rooms smell real bad of old smoke and pet. Wouldn’t have stayed but I had to pay either way. Will never stay at an OYO again.
Bodde här 1 natt i september 2023
Svar från Eva 13 okt. 2023
Hi, Charlene! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Eva

2/10 Väldigt dåligt

ruben

Affärsresenär
Gillade inte: Bekvämligheter och boendets skick och faciliteter
not a flashy hotel, looks old/outdated,
Bodde här 1 natt i september 2023
Svar från Eva 13 okt. 2023
Hi, Ruben! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Eva

6/10 Okej

Robert

Bodde här 14 nätter i augusti 2023
Svar från Eva 13 okt. 2023
We are sorry the stay turned out to be an average one, Robert! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Eva

2/10 Väldigt dåligt

Neal

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Found prostitutes and filthy conditions. The deadbolt lock was broke and had bugs all over the unit. We left and drove home rather then stay in a filthy crophole
Bodde här 1 natt i september 2023
Svar från Eva 13 okt. 2023
Apologies for the problems you had faced, Neal! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Eva

6/10 Okej

Cathy

Gillade inte: Boendets skick och faciliteter
This place was recently taken over from Econolodge. The prior chain obviously let this location get beyond run down. Oyo has thrown some lipstick on the pig. Fresh paint in the room but the facilities are really run down. It is dog friendly and you can tell when turning on the AC. Stinks up the room. The room very was clean even if really run down. The little fridge was clean and new. The tv new the linens new. And for the price that was just right. The check in was easy and the woman who helped us had a terrific sense of humor albeit dry. Since it is the most affordable place to stay in the area you should be prepared for some “flavor” ie residents.
Bodde här 1 natt i september 2023
Svar från Eva 13 okt. 2023
Hi, Cathy! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time. Regards, Eva

10/10 Fantastiskt

Gregory, Bullhead City

Gillade: Renlighet, personal och service och boendets skick och faciliteter
For a budget hotel it was cleaner than many many others nearby
Bodde här 3 nätter i september 2023
Svar från Eva 11 sep. 2023
Thank you for rating us with such awesome words, Gregory! We will strive to keep up with your expectations every time. Regards, Eva

10/10 Fantastiskt

Cassidy

Reste med sin partner
Hotel room had a lot of space and I like the double lock on the door.
Bodde här 6 nätter i september 2023
Svar från Noah 11 sep. 2023
Thank you so much for the wonderful rating, Cassidy! Hope to serve you soon with an even more happening stay. Regards, Noah

6/10 Okej

Victoria

Gillade: Renlighet och personal och service
Clean room for the night :)
We just needed a affordable place to sleep for the night, had been doing a lot of driving. The girl at the desk was friendly and the room was nice and clean.
Bodde här 1 natt i september 2023
Svar från Eva 11 sep. 2023
We are happy to see you liked the stay, Victoria! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Eva

6/10 Okej

Gale

Bodde här 1 natt i september 2023
Svar från Noah 11 sep. 2023
Thanks for the perfect rating, Gale! Looking forward to your continuous love and support. Regards, Noah

8/10 Bra

Mara, Santa Rosa

Gillade: Renlighet och personal och service
It's your average or slightly below average low end motel. Nothing wrong with it really, and no doubt the more expensive hotels nearby are just as noisy, since they're also facing the interstate. 2 convenience store/gas stations, a Denny's, various fast food and a family seafood joint. There is a local bus that comes right here, the Twin Transit Red line, but it didn't run on Labor Day. I found a great cab company, Quality Taxi, very prompt and reasonable service. Otherwise, the room was clean and the frig and microwave worked fine. Not enough towels.
Bodde här 1 natt i september 2023
Svar från Eva 11 sep. 2023
Thanks for such a lovely review, Mara! Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Eva

6/10 Okej

Deanna

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
The room was very clean but stunk like cigs which I am allergic too. The bed had an indent in the middle which made it hard for us to sleep comfortably.
Bodde här 1 natt i augusti 2023
Svar från Noah 11 sep. 2023
Much thanks to you for rating us positively, Deanna! Delighted to know you loved our services. Have a nice day. Regards, Noah

8/10 Bra

Jesseca

Bodde här 1 natt i augusti 2023
Svar från Eva 13 okt. 2023
Hi, Jesseca! it feels great to see you that you had a nice stay. We will feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Eva

2/10 Väldigt dåligt

John

Reste med familjen
I never checked in
Bodde här 1 natt i augusti 2023
Svar från Eva 11 sep. 2023
Hi, John! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Eva

2/10 Väldigt dåligt

Jaimee

Bodde här 1 natt i augusti 2023
Svar från Joey 11 sep. 2023
Sincere apologies, Jaimee! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey