Hotell nära Crystal Leisure Centre

“Så trevligt, mycket hög standard på rummet, fantastisk service och trevlig gemytlig pub. Rekommenderas verkligen.”

“Very good location.”

“Basic room, only given one towel. Breakfast was pricy and horrendously bad.”

“this is our 3rd time here, and we have already booked to stay in a couple weeks time, excellent staff, who are friendly and approachable, Karl on reception is fantastic! lovely pool are, and great distance to the waterfront and shopping centre.”

“Room was good, clean and quiet. Could not get the wifi to work. Did not report it while there.”

“Snabb och tidig incheckning. Stor, bekväm säng. Trist med duschdraperi, men rymligt badrum. Saknade ett värdeförvaringsskåp. Trevlig bar och riktigt bra restaurang.”

“All of the staff were extremely pleasant and helpful. Very clean and quiet. Breakfast hot and cold buffet (extra) was excellent. Gluten-free options available. ”

“Slitna rum som var varma (öppna fönstret) med mediokra sängar. Högljudt pga öppet fönster. Proppen gick till o från. Ok men inte mer. Trevlig personal.”

“This hotel is a hidden gem! The host, Maria, is truly wonderful. Her attention to detail is fab, and she couldn't be anymore helpful and welcoming. Maria stayed late for my colleagues check in and then came in early to accommodate us for an early breakfast. The dinner was divine - strongly recommend the tikka curry. Home cooked, beautiful meal. The bed was extremely comfortable, and I will ensure I book here when I visit Birmingham again!!!”

“Nice situated hotel”

“It has the sleeping in your mom's basement vibe. Location is excellent with stores, restaurants, pubs and University energy. Easy and safe walk to train stations and bus stops. Easy for ride shares to locate you. Staff is offsite but very responsive; they fixed issues within a day. I think they were the most attentive of any of my UK stays. Their help is greatly appreciated. Roomy is cozy. Felt safe even returning to location at midnight. Great to have usable, onsite laundry to do a...

“It is being refurbished., so a few problems. Room was clean, towels spotless.plenty of parking spaces. Staff including cleaner's couldn't do enough for us, they were excellent. We have stayed there before and will again.”

“We enjoyed our recent stay in a ground floor, twin bed, en-suite room. There was handy parking, a friendly welcome, a lovely clean and comfortable room, and delicious breakfast. Our hosts were friendly, helpful and welcoming, the room was warm and cosy, and we would be happy to stay again.”

“During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic.”

“This was cancelled the afternoon before we were due to travel the next morning.as you can appreciate this is unacceptable and very stressful for our family.thought it was disgusting to do that at such short notice.”

“the person on reception was very unhelpful-I asked for the number for room service and when I went up to my room I found there was no telephone so how I am I meant to contact reception?? Turned out the lift was not working and my room was on the third floor; had to carry the luggage up to my room myself. The window in my room had been left open; it turned out there was a bad odour which they were trying to reduce. Bed was very uncomfortable blanket was thread bear, mattress was thread bear and...