Hotell nära Discovery Center at Murfree Spring

“I need an additional night and had to pay the cleaning fee double 😩 could not extend the room I had unfortunately.”

“Rooms are nice and big. Price is great, one of the best places we stayed and we travel a lot! Staff are nice and helpful too! Book it don’t second guess!”

“Room was musty, smelled like it hadn't been cleaned in years. Comforter was white with stains all over it. A/C unit sounded like it was about to fall off the wall when it turned on and off. No Elevator, had to walk up stairs with luggage to second floor.”

“The room was clean, no complaints. I really dont have anything bad to say about this property, only thing I incurred that I needed was the ice machine wasnt working at checkout”

“Staff wss rude. Sink was clogged. Room smelled of smoke. Will spend extra to never stay again.”

“The hotel was excellent. Clean, bright, comfortable and the staff was very friendly, polite and welcoming.”

“The problem I had with this reservation was that I had accidentally made the reservation and could not cancel it. So, I paid for a stay I didn’t enjoy. However, last year I did stay at this Hyatt Place and enjoyed it very much. My main complaint is with Expedia”

“Polite staff and clean rooms but slamming room doors every hour so no sleep.”

“Unfortunately I did not have a pleasant experience at this hotel. Before I checked in I was charged my deposit around the time of checkin, which was a bit confusing considering I hadn’t made it to hotel yet. I arrived at the hotel around 8pm. Once I got to the hotel and to my room there was evidence of water damage around the property. There were places where paint was peeling and the room was not cleaned thoroughly. I stayed from Saturday until Monday and never got housekeeping. Additionally...

“We've stayed here several times now and it is always clean and the location is great too.”

“This is a really inexpensive place. It was relatively clean. The building itself is very old and outdated. The hall carpets are worn down and extremely dirty. Needs a full overhaul. Not terrible, just old.”

“Property was fine. Staff were an extreme disappointment. This “used to be” our go to hotel when in the area. Not anymore. Stayed 3 nights earlier in the week. Asked for an hour late check out and they wanted to charge us. We declined. Returned after 3 days of camping with grandkids. My wife and I were very tired and arrived at 12:30, asked if our room happened to be ready. It was as long as we were willing to pay for an early check in. I declined. But decided to call the manager. ...

“The room was extremely spacious, clean, and had all the necessities one would need for day to day use (ironing board, iron, coffee machine, mini fridge, closet, safe, etc.).”

“L”

“The breakfast buffet was very good. They had a large selection and you can also order from a menu if you want.”